Assistant Banquet Manager

1 Month ago • 2-3 Years

Job Summary

Job Description

The Assistant Banquet Manager is responsible for supporting the Director of Banquets in the daily coordination and execution of banquet and event operations. This role ensures smooth service delivery, proper event setup, and a consistently high standard of guest experience. Key responsibilities include supervising banquet staff, ensuring event spaces are prepared, and maintaining cleanliness. The Assistant Banquet Manager works closely with kitchen and event planning teams for seamless communication and execution, assists in training and guiding staff, reinforces service standards, and responds promptly to guest needs. This position requires a hands-on approach to ensure operational efficiency and deliver memorable event experiences.
Must have:
  • Solid understanding of banquet operations
  • Knowledge of hygiene and safety standards
  • Working knowledge of Banquet Event Orders (BEOs)
  • Proficiency in hotel management systems
  • Minimum 2-3 years of supervisory experience
  • Experience coordinating large-scale events
  • Fluency in English language
  • Fluency in Arabic language
Good to have:
  • Basic understanding of inventory and cost control
  • Exposure to staff training and performance monitoring
  • Experience working with multicultural teams

Job Details

Company Description

#BeLimitless 

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.  

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 

Job Description

Job Purpose

The Assistant Banquet Manager supports the Director of Banquets in the day-to-day coordination and execution of banquet and event operations. This role ensures smooth service delivery, proper event setup, and a consistently high standard of guest experience.

Key responsibilities include supervising banquet staff during setup, service, and breakdown; ensuring event spaces are prepared according to specifications; and maintaining cleanliness, organization, and equipment readiness. The Assistant Banquet Manager works closely with kitchen and event planning teams to ensure seamless communication and execution.

This role also helps train and guide banquet staff, reinforces service standards, and responds promptly to guest needs or issues during events. With a hands-on approach, the Assistant Banquet Manager plays a key part in ensuring operational efficiency and delivering memorable event experiences.

 

Operational Support & Daily Event Execution

  • Assist the Director of Banquets in overseeing daily banquet operations, including setup, service delivery, and event breakdown.

  • Coordinate with the kitchen, stewarding, and event planning teams to ensure timely and accurate execution of event details.

  • Conduct pre-function inspections of banquet areas, ensuring cleanliness, proper setup, and readiness of equipment and supplies.

  • Support the team in maintaining high service standards during events, including food presentation, service timing, and guest interactions.

  • Monitor and report any operational issues or maintenance needs to relevant departments for prompt resolution.

  • Ensure staff adhere to health, safety, and hygiene standards (HACCP/Food Safety) throughout all banquet activities.

Team Leadership & Communication

  • Lead by example during events, providing hands-on support to ensure smooth execution and high guest satisfaction.

  • Assist in conducting daily briefings and pre-shift meetings to communicate event details, assignments, and service expectations.

  • Help train and guide new and existing team members on service protocols, hotel standards, and operational procedures.

  • Support team morale and foster a cooperative, guest-focused working environment.

  • Observe staff grooming, punctuality, and service behavior, reporting performance concerns as necessary.

Inventory, Cost Control & Administrative Support

  • Help track banquet inventory, ensuring timely requisition and proper storage of equipment, linen, and supplies.

  • Assist with inventory checks, breakage reporting, and monthly reconciliation of stock.

  • Monitor usage of supplies and report any discrepancies to the Banquet Manager.

  • Support accurate completion of banquet event orders (BEOs), staffing schedules, and function summaries.

  • Review post-event feedback and contribute to service recovery efforts where required.

Guest Experience & Feedback

  • Be present during events to assist guests and address any immediate needs or concerns.

  • Collect guest feedback during and after events, sharing insights with the Director of Banquets and relevant teams.

  • Support a proactive service culture aimed at exceeding guest expectations and creating memorable experiences.

Training & Development

  • Work with the Director of Banquets and F&B Trainer to support ongoing staff training, skills development, and departmental learning goals.

  • Ensure team members understand hotel policies, fire safety, emergency procedures, and hygiene practices.

  • Participate in refresher trainings, team workshops, and service improvement initiatives.

Collaboration & Communication

  • Act as a liaison between the banquet team and other departments to ensure smooth communication and alignment on event requirements.

  • Share operational updates and feedback with management to support continuous improvement.

  • Participate in operational meetings and contribute suggestions to enhance service efficiency and team coordination.

Qualifications

Qualifications:

  • Solid understanding of banquet and event operations, including setup standards, service flow, and function coordination

  • Knowledge of hygiene, health, and safety standards (e.g., HACCP, fire safety, emergency protocols)

  • Working knowledge of Banquet Event Orders (BEOs), staffing requirements, and event execution timelines

  • Basic understanding of inventory and cost control practices related to banquet operations

  • Proficiency in using hotel management systems and POS systems (e.g., Opera, Delphi, MICROS, etc.)

  • Minimum 2–3 years of experience in a banquet or F&B supervisory role, preferably in a luxury hotel or high-volume event venue

  • Hands-on experience coordinating large-scale events, weddings, conferences, or corporate functions

  • Exposure to staff training and performance monitoring is an advantage

  • Experience working with multicultural teams and diverse guest profiles

  • Fluency in English language; Due to the nature of the role, fluency in Arabic language is essential.

 

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