Web Manager

11 Hours ago • All levels

Job Summary

Job Description

The Web Manager is responsible for overseeing and enhancing the property's online presence across its website, booking platforms, and digital marketing channels. This role focuses on improving user experience, driving direct bookings, and maintaining brand consistency. Key duties include ensuring website functionality, updating content, managing redesigns, monitoring performance, implementing SEO strategies, collaborating with various teams, managing web development projects, enhancing user experience and accessibility, managing online booking engines and PMS integrations, and ensuring website security and compliance. The role involves troubleshooting technical issues and optimizing conversion rates for direct bookings.
Must have:
  • Manage website functionality, content updates, and technical issues.
  • Oversee website redesign and development projects.
  • Monitor website traffic and user behavior for improvements.
  • Implement SEO strategies to improve visibility and rankings.
  • Collaborate with marketing and IT teams.
  • Manage online booking engines and PMS integrations.
  • Ensure website security and data protection compliance.
  • Bachelor's degree in IT, Marketing, or Hospitality Management.
  • Proven experience managing websites, preferably in hospitality.
  • Strong knowledge of website management tools and CMS.
  • Basic knowledge of HTML, CSS, and website maintenance.
  • Excellent communication and project management skills.
  • Detail-oriented with a customer-first mindset.
  • Ability to work independently and in a team.
Good to have:
  • Familiarity with social media management tools.
  • Graphic design or multimedia skills.
  • Multilingual capabilities.

Job Details

Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Meryal Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.

Job Description

Web Manager

This position is responsible for managing and optimizing the property’s online presence, including the official website, booking platforms, and digital marketing channels. This role focuses on enhancing user experience, increasing direct bookings, and ensuring brand consistency across all digital touchpoints.

What you will be doing:

  • Ensure the website is running smoothly, updating software and content, troubleshooting technical issues, and managing hosting and domain registration.
  • Manage and update website content, creating new content, and potentially collaborating with content creators and marketing teams. 
  • Oversee the development and redesign of the website, ensuring it meets business needs and user requirements.
  • Monitor website traffic, user behavior, and overall performance to identify areas for improvement.
  • Implement and manage SEO strategies to improve website visibility and search engine rankings.
  • Work with various teams, including marketing, IT, and content creators, to ensure website objectives are met.
  • Manage web development projects, including planning, execution, and delivery.
  • Improve the website's user experience (UX) and ensuring it is accessible to users with disabilities.
  • Manage online booking engines, integrate with Property Management Systems (PMS), and optimize conversion rates for direct bookings.
  • Implement SEO best practices to improve organic search rankings and increase website traffic.
  • Ensure website security and compliance with data protection laws.
  • Troubleshoot technical issues related to the website and booking systems promptly.

Qualifications

  • Bachelor’s degree in Information Technology, Marketing, Hospitality Management, or a related field.
  • Proven experience managing websites, preferably in the hospitality industry.
  • Strong knowledge of website management tools (e.g., WordPress, Joomla), CMS, booking engines and PMS integrations.
  • Basic knowledge of HTML, CSS, and website maintenance.
  • Excellent communication and project management skills.
  • Detail-oriented with a customer-first mindset.
  • Ability to work independently and as part of a team.
  • Familiarity with social media management tools (Preferred).
  • Graphic design or multimedia skills (Preferred).
  • Multilingual capabilities (Preferred).

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