Patch Management Specialist

Position Summary

At Thales, we are proud to work together to imagine innovative solutions that contribute to building a future that is safer, greener and more inclusive. A future that we can all trust. But these technologies don’t just come from anywhere. At Thales, it all starts with Human Intelligence. That is why our ambition is to create the best possible experience for you. We strive to create the conditions that enable your growth, to facilitate your work-life balance and daily work, and to broaden your prospects.

In Canada, Thales is relied on to innovate for customers with high-stakes goals, critical missions and big ambitions. Our commitment to mastering digital capabilities in Canada strengthens the nation’s economy – through high-technology jobs, investments in domestic research and technology, and solutions for the aerospace, defense, digital identity and security sectors.

Driven by purpose, values, innovation, and a commitment to building a future we can all trust, Thales Canada seeks to increase digital trust and resilience, offering integrated cyber and digital solutions to organizations, mission critical systems and critical infrastructure in both the commercial and the defense community

Thales is seeking a skilled Patch Management Specialist to join our team. This role will work alongside a dedicated team in support of a defence project, responsible for the development, testing, and deployment of security patches and software updates across the enterprise environment, ensuring compliance with organizational and regulatory security requirements.

Key Areas of Responsibility

Key Tasks:

Patch Lifecycle Management

• Develop, package, and test security patches, updates, and hotfixes using SCCM.
• Deploy patches across servers, workstations, and mobile systems with minimal disruption.
• Monitor and remediate patch deployment failures, ensuring coverage and compliance.

Security & Compliance

• Work closely with the Cybersecurity team to address security gaps within the environment.
• Align patch management processes with CIS, NIST, ISO 27001 and other regulatory requirements.
• Provide regular reports on patch status, compliance metrics and exceptions.

Collaboration & Process Improvement

• Partner with IT Infrastructure, Application, and Security teams to coordinate patch scheduling and validate business impact.
• Maintain patch testing processes in development/staging environments prior to production rollout.
• Automate and improve patch management workflows, including integration with vulnerability scanning tools.

Minimum Qualifications

Skills and Abilities:

• Knowledge of and demonstratable experience with Microsoft SCCM or Microsoft Intune
• Knowledge of and demonstratable experience in patch management for Microsoft Office, Windows OS as well as Windows Server.
• Familiarity with PowerShell scripting for patch management automation.
• 3-5 years experience in IT operations, endpoint management, or security patch management.
• Experience in enterprise environments with 1,000+ endpoints preferred.
• Experience working with and building MSI packages, InstallShield bundles, or using Nullsoft Scriptable Install System (NSIS
• Able to collaborate in a dynamic matrix organizational environment.
• Self-driven, able to function independently with appropriate direction.
• Ability to screen for a Government of Canada security clearance.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Special Position Requirements

Schedule: Core business hours Monday-Friday; eight-hour work-day.

Physical Environment: Office Work Environment.

Travel: Limited travel required.

Customer Location Based or Site Visits: Limited travel required.

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:
• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.