People Success Intern

Zeta is seeking an Onboarding Intern to join the People Success team. This role focuses on creating a seamless Day 1 experience for new employees, offering hands-on exposure to onboarding operations, audits, stock management, and process efficiency. The intern will work closely with experienced professionals, contributing to a positive start for new hires and improving onboarding processes.

Must Have

• Support the Onboarding Associate with daily onboarding operations.
• Maintain and update onboarding trackers for accuracy and compliance.
• Assist with audits of onboarding data, documents, and processes.
• Manage onboarding stock (welcome kits, swags, IT assets coordination) and track usage.
• Coordinate with cross-functional teams (HR, IT, Admin, REW) to ensure smooth new joiner readiness.
• Conduct Pre-onboarding sessions and ensure the New Joiners are prepared for Day 1.
• Contribute to resolving hygiene issues for new joiners (access, policies, documentation).
• Strong attention to detail with ability to manage trackers and data accurately.
• Good communication skills (written & verbal) for interacting with stakeholders.
• Organizational skills to multitask and prioritize effectively.
• Proficiency in Microsoft Office.
• Ability to handle sensitive information with discretion.
• Positive attitude, willingness to learn, and passion for HR/People Operations.
• Masters or Bachelor’s/associate degree in human resources, Business Administration, or related fields.

Good to Have

• Prior exposure to HR, operations, or event coordination

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter

About the Role

We are looking for an Onboarding Intern to join our People Success team and help create a seamless and engaging Day 1 experience for new employees. In this role, you will gain hands-on exposure to Onboarding operations, audits, onboarding stock management, and process efficiency while working closely with experienced professionals who will mentor and guide you.

Responsibilities

• Support the Onboarding Associate with daily onboarding operations.
• Maintain and update onboarding trackers for accuracy and compliance.
• Assist with audits of onboarding data, documents, and processes.
• Manage onboarding stock (welcome kits, swags, IT assets coordination) and track usage.
• Coordinate with cross-functional teams (HR, IT, Admin, REW) to ensure smooth new joiner readiness.
• Conduct Pre-onboarding sessions and ensure the New Joiners are prepared for Day 1.
• Contribute to resolving hygiene issues for new joiners (access, policies, documentation).
• Experiment with new ideas to make onboarding engaging and efficient.
• Document learnings and support continuous improvement initiatives.

Skills

• Strong attention to detail with ability to manage trackers and data accurately.
• Good communication skills (written & verbal) for interacting with stakeholders.
• Organizational skills to multitask and prioritize effectively.
• Proficiency in Microsoft Office; basic Excel/Sheets formulas preferred.
• Ability to handle sensitive information with discretion.
• Positive attitude, willingness to learn, and passion for HR/People Operations
• Masters or Bachelor’s/associate degree in human resources, Business Administration, or related fields (final year students can also apply).
• Prior exposure to HR, operations, or event coordination will be an added advantage

Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success