Principal Salesforce Architect

16 Minutes ago • 5 Years +

Job Summary

Job Description

Ness USA, Inc. is seeking a Principal Salesforce Architect for a hybrid role in NYC. This position involves leading complex Salesforce solutions, providing technical guidance, and ensuring scalable, innovative deliveries. The architect will collaborate with project teams, perform hands-on development, govern technical standards, and design comprehensive documentation, while also resolving production issues.
Must have:
  • Lead customers through technical and business challenges, delivering scalable solutions.
  • Serve as technical lead on engagements, coordinating multiple architects and developers.
  • Collaborate with project managers, partners, and internal teams for planning and implementation.
  • Provide expert guidance on Salesforce platform capabilities.
  • Perform hands-on configuration, customization, and development (Apex, Lightning Components, Visualforce, integrations).
  • Govern and oversee technical development, ensuring best practices and architectural standards.
  • Design, develop, and maintain comprehensive technical documentation.
  • Diagnose and resolve complex production issues.
  • Deep experience with Salesforce development (Apex, LWC, Visualforce, APIs).
  • Proven track record assessing business objectives and crafting technical solutions.
  • Strong experience integrating Salesforce with external systems.
  • Extensive hands-on experience in configuration and customization of Salesforce solutions.
  • 5+ years of experience working within deployment teams, ideally utilizing Agile/Scrum methodologies.
  • Expert-level knowledge of Salesforce platform architecture.
  • Ability to connect business processes to technical solutions.
  • Salesforce certifications (CTA, Developer (PD1/PD2), Platform App Builder, or relevant cloud-specific certifications).
  • At least 5 years of hands-on Salesforce development, architecture, and consultancy experience.
  • Relevant current Salesforce certifications demonstrating advanced technical expertise.
  • Strong understanding of Salesforce platform architecture, including custom development, integrations, data migration, and security model.
Good to have:
  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • Experience working in Agile environments with automation, build tools, and version control.
  • Excellent problem-solving skills, attention to detail, and ability to independently deliver complex solutions.
  • Excellent communication skills, capable of translating complex technical concepts.
  • Proven ability to coach, mentor, and influence stakeholders.
Perks:
  • access to trainings and certifications
  • bonuses
  • aids
  • socializing activities
  • attractive compensation

Job Details

Description

**Why Ness?

We know that people are our greatest asset. Our staff's professionalism, innovation, teamwork, and dedication to excellence have helped us become one of the world's leading technology companies. It is these qualities that are vital to our continued success. As a Ness employee, you will be working on products and platforms for some of the most innovative software companies in the world.

You'll gain knowledge working alongside other highly skilled professionals that will help accelerate your career progression.

You'll also benefit from an array of advantages like access to trainings and certifications, bonuses, and aids, socializing activities and attractive compensation.**

We have an open position for a hybrid role who will be responsible for leading a complex Salesforce solutions and providing technical leadership and guidance to other team members.

To be successful in this role, you will:

  • Lead customers through their technical and business challenges, delivering scalable, standard, and innovative solutions that meet and often exceed customer expectations while fostering sustainable relationships with clients and team members.
  • Serve as the technical lead on engagements, coordinating and aligning the work of multiple architects, developers, and consultants to ensure cohesive and efficient delivery.
  • Collaborate closely with project managers, partners, and internal teams to support detailed planning, technical design, and implementation activities in partnership with the customer.
  • Provide expert guidance on Salesforce platform capabilities, including advanced features and new releases, translating functional requirements into technical solutions.
  • Perform hands-on configuration, customization, and development tasks, such as Apex, Lightning Components, Visualforce, and integrations to meet complex client needs.
  • Govern, lead, and oversee technical development, ensuring best practices, code quality, and adherence to architectural standards across customization, integration, and data migration efforts.
  • Design, develop, and maintain comprehensive technical documentation, including solution architecture diagrams, technical design documents, development standards, and test plans.
  • Diagnose and resolve complex production issues, conducting root cause analysis, optimizing performance, and implementing reliable fixes.

Minimum requirements:

  • Deep experience with Salesforce development, including Apex, Lightning Web Components, Visualforce, and Salesforce APIs.
  • Proven track record assessing business objectives and crafting technical solutions, with a solid understanding of the Salesforce development lifecycle and CI/CD practices.
  • Strong experience integrating Salesforce with external systems using REST/SOAP APIs, middleware, and data migration tools.
  • Extensive hands-on experience in configuration and customization of Salesforce solutions, with a focus on scalable and maintainable development.
  • 5+ years of experience working within deployment teams, ideally utilizing Agile/Scrum methodologies.
  • Expert-level knowledge of the Salesforce platform architecture, including custom development, large data volumes, and performance optimization.
  • Ability to connect business processes to technical solutions, bridging gaps between functional requirements and technical implementation.
  • Excellent communication skills, capable of translating complex technical concepts for diverse audiences.
  • Proven ability to coach, mentor, and influence both technical and non-technical stakeholders, fostering best practices and continuous improvement.
  • Salesforce certifications such as Salesforce Certified Technical Architect (CTA), Developer (PD1/PD2), Platform App Builder, or relevant cloud-specific certifications.

Qualifications:

  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • At least 5 years of hands-on Salesforce development, architecture, and consultancy experience.
  • Relevant current Salesforce certifications demonstrating advanced technical expertise.
  • Strong understanding of Salesforce platform architecture, including custom development, integrations, data migration, and security model.
  • Experience working in Agile environments with experience in automation, build tools, and version control.
  • Excellent problem-solving skills, attention to detail, and the ability to independently deliver complex solutions.

If you are passionate about Salesforce, have a proven track record of success, and want to be part of a dynamic team that is transforming the way our company does business, we want to hear from you!

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