Principal Technical Program Manager
Job Description
- Lead highly complex, strategic programs with global scope and significant business impact.
- Define strategy, structure, and execution plans for programs that often begin with ambiguous requirements.
- Ensure successful delivery within scope, time, and budget while maintaining quality standards.
- Build trusted partnerships with executives and cross-functional leaders.
- Clearly communicate program status, risks, and dependencies, while driving alignment and informed decision-making.
- Represent difficult trade-offs with clarity and sound judgment at the executive level.
- Align and integrate efforts across Product (engineering, design, product management, PMO) and Business functions.
- Translate complex requirements into shared priorities, milestones, and outcomes.
- Identify program risks, organizational dependencies, and structural challenges early.
- Develop mitigation strategies, proactively address issues, and ensure business continuity with minimal disruption.
- Optimize the use of people, processes, and budgets to deliver program objectives.
- Improve cross-domain operating models, streamline structures, and simplify processes to accelerate outcomes.
- Apply deep technical expertise to guide teams, resolve challenges, and foster innovation.
- Provide mentorship to elevate technical and program management capabilities.
- Champion standards, tools, and best practices that enhance efficiency and program delivery.
- Educate and mentor program teams and the PMO to increase organizational impact and maturity.
- Model calm, clarity, and process in ambiguous or high-pressure situations.
- Actively mentor and guide peers and junior program managers to expand organizational knowledge and leadership capacity.
- 15+ years of experience leading complex, high-impact technical programs in dynamic environments.
- Proven ability to influence, align, and inspire diverse cross-functional teams at all levels, including executives.
- Outstanding communicator across all levels of management, with exceptional written and verbal skills.
- Strategic thinker with strong decision-making skills under pressure.
- Experience managing programs with heavy interdependencies across disparate engineering (JIRA) and business (non-JIRA) systems.
- Track record of driving clarity and resolution in ambiguous or high-stakes situations.
- Strong judgment in issue escalation, with the ability to resolve challenges independently when possible.
- Experienced mentor, committed to growing team members and advancing PMO practices.
- Deep knowledge of Systems Development Lifecycle (SDLC) and Agile/Scrum methodologies.
- Experience in the video game industry.
- Understanding of Japanese workstyle, culture, and language.
- Comprehensive medical, prescription drug, dental, and vision coverage
- Access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee assistance plan and comprehensive behavioral health benefits
- Fertility benefits, including surrogacy, and adoption assistance programs
- Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
- Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
- Short-term & long-term disability plans
- Paid parental and caregiver leave
- 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
- Education assistance and student loan programs
- Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
- Referral bonuses (subject to eligibility)
- Matching gift program
- A wide variety of employee business resource groups (EBRGs)
- Special discounts on Sony products, offered exclusively to Sony employees
- Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
- Annual incentive bonus
Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content—and the creators—they love. Our mission is to unlock meaningful, data-driven engagement across Sony’s entertainment ecosystem, from games and anime to music, film, and live experiences—empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency. If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what’s possible in the realm of engagement. To learn more visit: www.sony.com/en/SonyInfo/technology/stories/entries/sep_introduction/
POSITION SUMMARY
SEPS is looking for a Principal Technical Program Manager who will lead the successful execution of large-scale, multi-year technical initiatives with global impact. In this role you’ll drive cross-functional and cross-regional collaboration across go-to-market, marketing, finance, legal, and more—ensuring alignment with technical partners on scope, timelines, and budgets. Your leadership, clarity, and strategic vision will enable teams to overcome challenges, mitigate risks, and deliver high-quality results that move the business forward.
JOB RESPONSIBILITIES
- Program Leadership
Lead highly complex, strategic programs with global scope and significant business impact. Define strategy, structure, and execution plans for programs that often begin with ambiguous requirements. Ensure successful delivery within scope, time, and budget while maintaining quality standards.
- Stakeholder Management
Build trusted partnerships with executives and cross-functional leaders. Clearly communicate program status, risks, and dependencies, while driving alignment and informed decision-making. Represent difficult trade-offs with clarity and sound judgment at the executive level.
- Cross-functional Collaboration
Align and integrate efforts across Product (engineering, design, product management, PMO) and Business (go-to-market, finance, legal, customer success, etc.) functions. Translate complex requirements into shared priorities, milestones, and outcomes.
- Risk & Dependency Management
Identify program risks, organizational dependencies, and structural challenges early. Develop mitigation strategies, proactively address issues, and ensure business continuity with minimal disruption.
- Resource & Organizational Management
Optimize the use of people, processes, and budgets to deliver program objectives. Improve cross-domain operating models, streamline structures, and simplify processes to accelerate outcomes.
- Technical Leadership
Apply deep technical expertise to guide teams, resolve challenges, and foster innovation. Provide mentorship to elevate technical and program management capabilities.
- Continuous Improvement
Champion standards, tools, and best practices that enhance efficiency and program delivery. Educate and mentor program teams and the PMO to increase organizational impact and maturity.
- Cultural Leadership
Model calm, clarity, and process in ambiguous or high-pressure situations. Actively mentor and guide peers and junior program managers to expand organizational knowledge and leadership capacity.
- Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above
QUALIFICATIONS FOR POSITION
Your qualifications and experience should include:
- 15+ years of experience leading complex, high-impact technical programs in dynamic environments.
- Proven ability to influence, align, and inspire diverse cross-functional teams at all levels, including executives.
- Outstanding communicator across all levels of management, with exceptional written and verbal skills.
- Strategic thinker with strong decision-making skills under pressure.
- Experience managing programs with heavy interdependencies across disparate engineering (JIRA) and business (non-JIRA) systems.
- Track record of driving clarity and resolution in ambiguous or high-stakes situations.
- Strong judgment in issue escalation, with the ability to resolve challenges independently when possible.
- Experienced mentor, committed to growing team members and advancing PMO practices.
- Deep knowledge of Systems Development Lifecycle (SDLC) and Agile/Scrum methodologies.
- Experience in the video game industry.
- Understanding of Japanese workstyle, culture, and language.
In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity, and Inclusion. We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”
Benefits:
SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.
What we offer you:
- Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)
- Employee assistance plan and comprehensive behavioral health benefits
- Fertility benefits, including surrogacy, and adoption assistance programs
- Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children
- Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance
- Short-term & long-term disability plans
- Paid parental and caregiver leave
- 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting
- Education assistance and student loan programs
Other Programs:
- Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)
- Referral bonuses (subject to eligibility)
- Matching gift program
- A wide variety of employee business resource groups (EBRGs)
- Special discounts on Sony products, offered exclusively to Sony employees
- Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)
- Annual incentive bonus
The anticipated annual base salary for this position is $235,000 to $255,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
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SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
Disability Accommodation for Applicants to Sony Corporation of America
Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, Human Resources Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.
