Program Test Manager

Lead the end-to-end test program for the FX Workspace initiative, developing and implementing a comprehensive test strategy aligned with LSEG's global FX strategy. Own quality governance, manage stakeholder relationships, and ensure production sign-offs for releases. Lead and mentor a team of 15+ test engineers, fostering continuous improvement and a culture of quality. Drive test automation, integrate shift-left/shift-right practices, and define/monitor testing KPIs to manage risks and enhance team effectiveness.

Must Have

• Lead the end-to-end test programme for the FX Workspace initiative.
• Develop and implement a comprehensive test strategy tailored to FX Exchange Engineering and the Workspace Program.
• Own quality governance for the program, including definition and management of quality gates, entry/exit criteria, and readiness reviews.
• Act as the primary voice of quality, partnering with Product Owners, Technical Program Managers, Engineering Leads, and Business stakeholders.
• Coordinate and manage production sign-offs for major releases.
• Lead and inspire a team of 15+ test engineers.
• Recruit, onboard, mentor, and develop team members.
• Design and maintain a multi-layered test approach, integrating manual, automated, and end-to-end testing.
• Partner with automation and development teams to define and evolve the automation strategy.
• Promote shift-left and shift-right testing practices.
• Define, monitor, and drive testing KPIs to measure quality and team effectiveness.
• Proactively identify quality risks across the program and influence mitigation plans.
• Extensive experience (12+ years) in software quality assurance or test engineering.
• Proven people leadership experience (3+ years) managing and developing engineering or testing teams.
• Deep domain knowledge in financial services, ideally with exposure to capital markets, FX trading, or wealth management platforms.
• Expertise in test strategy and design, including functional, integration, regression, non-functional, and end-to-end business process testing.
• Strong understanding of test automation principles and frameworks, such as BDD (e.g. Cucumber) and integration into CI/CD pipelines.
• Hands-on familiarity with test management and defect tracking tools, such as JIRA or Azure DevOps.
• Working knowledge of Agile and DevOps practices.
• Strong communication and influencing skills.

Good to Have

• Experience with FX trading systems, multi-dealer platforms, or other high-availability trading environments.
• Knowledge of distributed systems architecture and testing approaches for highly available, low-latency platforms.
• Familiarity with observability and monitoring tools (e.g. Datadog, ELK stack, or similar).
• Experience with performance, scalability, and reliability testing.
• Relevant certifications in quality assurance, project/program management (e.g. PMP), or Agile methods (e.g. CSM, SAFe).
• Experience with cloud platforms (e.g. AWS, Azure).
• Experience with containerisation (Docker, Kubernetes).

Perks & Benefits

• Healthcare
• Retirement planning
• Paid volunteering days
• Wellbeing initiatives

Program & Quality Leadership

• Lead the end-to-end test programme for the FX Workspace initiative, ensuring alignment with overall program scope, timelines, and business outcomes.
• Develop and implement a comprehensive test strategy tailored to FX Exchange Engineering and the Workspace Program, covering functional, integration, regression, performance, and non-functional testing.
• Adapt and champion LSEG’s global FX test strategy for this program, ensuring robust coverage of end-to-end business workflows across multiple systems and teams.
• Own quality governance for the program, including the definition and management of quality gates, entry/exit criteria, and readiness reviews for each release.

Stakeholder Management, Release & Production Sign-off

• Act as the primary voice of quality for the program, partnering closely with Product Owners, Technical Program Managers, Engineering Leads, and Business stakeholders.
• Translate complex testing outcomes into clear, business-relevant insights, enabling informed, data-driven decisions on release readiness and risk.
• Coordinate and manage production sign-offs for major releases, ensuring that all quality, risk, and compliance criteria are met before go-live.
• Oversee release and environment readiness, collaborating with engineering, operations, and support teams to ensure smooth deployments and post-release validation.
• Represent the testing function in governance forums, program reviews, and executive-level discussions.

Team Leadership & People Development

• Lead and inspire a team of 15+ test engineers, creating an inclusive environment where people can do their best work.
• Recruit, onboard, mentor, and develop team members, building a high-performing, motivated test organisation.
• Set clear goals and expectations, conduct regular performance and development conversations, and support individual career growth.
• Foster a culture of continuous improvement, psychological safety, and shared ownership of quality across the team and broader engineering community.

Test Strategy, Automation & Engineering Practices

• Design and maintain a multi-layered test approach, integrating manual, automated, and end-to-end testing to ensure comprehensive coverage of critical FX and Workspace workflows.
• Partner with automation and development teams to define and evolve the automation strategy, including the use of BDD-style frameworks and reusable test assets.
• Promote shift-left and shift-right testing practices, integrating quality checks early in the development lifecycle and leveraging production telemetry and observability.
• Ensure effective use of test tools and platforms (e.g. test management, defect tracking, CI/CD, environment management) to drive efficiency and transparency.

KPIs, Risk Management & Continuous Improvement

• Define, monitor, and drive testing KPIs (e.g. coverage, defect trends, escape rates, cycle time, reliability metrics) to measure quality and team effectiveness.
• Use data and metrics to identify risks and improvement opportunities, continuously refining processes, practices, and tooling.
• Proactively identify quality risks across the program, influence mitigation plans, and ensure risks are visible and well understood by stakeholders.
• Champion best practices in test engineering, sharing learnings and improvements across the broader FX Exchange Engineering organisation.

What You Will Bring (Qualifications)

Experience & Domain Expertise

• Extensive experience 12+ years of experience in software quality assurance or test engineering, with a track record of leading testing for complex, multi-system programmes.
• Proven people leadership experience 3+ years managing and developing engineering or testing teams.
• Deep domain knowledge in financial services, ideally with exposure to capital markets, FX trading, or wealth management platforms.
• Demonstrated success in owning the end-to-end test lifecycle for large-scale programmes in Agile or hybrid delivery environments.
• Experience in release management and operational readiness, including coordinating go-lives, managing production sign-offs, and supporting post-release validation.

Technical & Methodology Skills

• Expertise in test strategy and design, including functional, integration, regression, non-functional, and end-to-end business process testing.
• Strong understanding of test automation principles and frameworks, such as BDD (e.g. Cucumber) and integration into CI/CD pipelines.
• Hands-on familiarity with test management and defect tracking tools, such as JIRA or Azure DevOps.
• Working knowledge of Agile and DevOps practices, and how quality fits into continuous delivery.
• Awareness of distributed and cloud-native architectures, including concepts related to resilience, observability, and performance.
• Experience with cloud platforms (e.g. AWS, Azure), containerisation (Docker, Kubernetes), and monitoring/observability tools is a plus.

Leadership & Behavioural Skills

• Strong communication and influencing skills, with the ability to articulate complex technical and business risks clearly to diverse stakeholder groups.
• Collaborative and inclusive leadership style, embodying our values of Integrity, Partnership, Excellence, and Change.
• Ability to build trusted relationships across engineering, product, operations, and business teams, including geographically distributed stakeholders.
• Strategic, outcome-focused mindset, able to balance long-term quality goals with near-term delivery needs.
• Growth mindset and resilience, comfortable with ambiguity and committed to continuous learning—both for yourself and your team.

Nice to Have

• Experience with FX trading systems, multi-dealer platforms, or other high-availability trading environments.
• Knowledge of distributed systems architecture and testing approaches for highly available, low-latency platforms.
• Familiarity with observability and monitoring tools (e.g. Datadog, ELK stack, or similar).
• Experience with performance, scalability, and reliability testing.
• Relevant certifications in quality assurance, project/program management (e.g. PMP), or Agile methods (e.g. CSM, SAFe).

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.