Quality Assurance Analyst

Saxo Bank is expanding its Quality Assurance Team in Amsterdam, focusing on enhancing and monitoring AML quality for private and corporate Dutch clients. The Quality Assurance Analyst will develop quality standards, conduct tests, identify issues in onboarding and ongoing due diligence processes, and report findings. This role involves collaborating with stakeholders to create policies and processes to ensure a zero-defect quality culture, managing first-line QA controls, and providing expert advice to various departments.

Must Have

• Perform quality assurance on private and corporate clients
• Produce monthly reports containing quality assurance results and associated metrics
• Build and establish QA knowledge within the team
• Provide insight into quality gaps and communicate to appropriate management and business owners
• Analyze information to develop recommendations for improvement and changes in current policies and procedures
• Proven track record within quality assurance
• Strong AML and KYC background and exposure
• Working knowledge of QA tools, methods, and concepts of quality assurance
• Knowledge of relevant regulatory standards
• Excellent data collection and analysis skills
• Stakeholder management competences
• Strong attention to detail
• Proficient in Dutch and in English both oral and written

Good to Have

• Certifications such as CAMS/ACAMS, ICA or similar
• Experience with at least two client segments: private, corporate and/or institutional

Perks & Benefits

• Be part of a purpose-driven organization
• Opportunity to make a true impact
• Investment in your development
• Robust career path
• Join an international organization with 2,500 colleagues across 15 countries
• Work in a diverse and inclusive environment
• Encouraged open feedback culture
• Supportive team environments
• Dynamic learning journey
• Immense career opportunities

About the job

We are expanding our Quality Assurance Team in Amsterdam, which is currently transforming. Previously, the team partially focused on KYC for corporate and private ongoing due diligence of Dutch clients. Moving forward, the team will concentrate on quality assurance for private, corporate Dutch clients to enhance and monitor AML quality at Saxo Bank Netherlands.

As a Quality Assurance Analyst, your role will involve developing quality standards, conducting tests, identifying issues in onboarding and ODD processes, and reporting. You will collaborate with stakeholders to create policies and processes that ensure a zero-defect quality culture.

As a Quality Assurance Specialist, you will manage first-line QA controls in content and process, working with fellow QA Specialists. You will provide expert advice to colleagues in other departments such as compliance, financial framework, senior management, and the business. Your findings will be used to develop improvement plans with management, acting as a professional partner in the organization. Key skills include identifying significant risks through understanding laws, (local) regulations, and business insights.

You will collaborate with AML experts on risk assessments, demonstrating decisiveness and ownership. Conduct quality assurance on CDD activities in accordance with Wwft, policies, and standards, presenting and report findings clearly and accurately, with a focus on risk management. Adaptability, decisiveness, and clear communication are essential.

In this position, you will have a large stakeholder map at our headquarter and our local offices in the Netherlands, Belgium and France.

Responsibilities

• Be a part of the pioneer group building the new quality assurance framework for Saxo Bank
• Perform quality assurance on private and corporate clients
• Produces monthly reports containing quality assurance results and associated metrics using established procedures.
• Build and establish the QA knowledge within the team on quality assurance processes and tasks
• Provides insight into quality gaps identified as part of the quality assurance process and ensures these gaps are communicated to appropriate management and business owners.
• Analyzes information gathered to develop recommendations for improvement and changes in current policies and procedures for continued compliance with Saxo Bank’s Anti Money Laundering Policy and applicable regulations.

Requirements And Skills

• Proven track record within quality assurance
• Strong AML and KYC background and exposure
• Working knowledge of QA tools, methods, and concepts of quality assurance
• Knowledge of relevant regulatory standards
• Excellent data collection and analysis skills
• Stakeholder management competences
• Strong attention to detail
• Preferably have certifications such as CAMS/ACAMS, ICA or similar.
• Have experience with a least two client segments: private, corporate and/or institutional.
• Proficient in Dutch and in English both oral and written.

We get curious people invested in the world

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations.

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.

At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

How to apply :

Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!

Welcome to Saxo Bank

About Saxo Bank

Support our purpose

We believe access to global capital markets is not only for the privileged few. Our vision is to enable people to fulfill their financial aspirations to make an impact. That’s why we use the power of technology to deliver clients what they need, when they need it in a user-friendly and personalised experience. We aim to deliver the world’s most user-friendly and personalized trading and investment platform experience, which gives our clients exactly what they need to make more informed investment decisions.

Be part of a unique journey

Do you want to work for an extremely ambitious organisation at the cutting edge of banking and technology? You’ll be joining a company that:

. Continuously strives to improve the Saxo Experience and exceed our clients’ expectations.

. Always invests in the future

. Builds unrivalled platforms

for seasoned and experienced investors and wholesale clients that provide real-time access to global capital markets.

. Consistently wins the highest accolades

for our platforms, products and services.

Own your future

So, if you’re up for the challenge of breaking down barriers in global financial markets, we’re always looking for ambitious and enthusiastic people who share our passion for clients, technology and innovation and can bring new perspectives to our diverse team.

For more on our story, culture and identity, please read the Saxo Bank Foundation

, written by our CEO and founder Kim Fournais.

More about Saxo Bank