Regulatory Compliance Manager – Head

Overview:

SOFTSWISS continues to expand the team and is looking for a Support Manager.

We need a true and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Game Aggregator

A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily

Key responsibilities:

Key Responsibilities

• Licensing & Certification: Organize and manage the process of obtaining licenses in new jurisdictions, including preparation and submission of legal, financial, and technical documentation
• Regulatory Coordination: Interact with regulators and certification bodies (e.g., GLI, BMM), supervise audits, and ensure full compliance with licensing requirements
• Compliance Processes: Develop and implement compliance methodologies (policies, procedures, control points), establish sustainable regulatory reporting systems, and monitor legislative changes
• Market Entry Strategy: Evaluate and recommend the optimal legal entity setup and supply chain model for each regulated market in collaboration with Legal and Finance
• Commercial Alignment: Coordinate the preparation of market-specific commercial proposals, ensuring they are compliant and realistic from regulatory, legal, and financial perspectives
• Cross-Functional Collaboration: Translate regulatory requirements into actionable tasks for technical and product teams; collaborate with Legal, Finance, Product development and Business to align compliance with market objectives
• Risk Management: Identify and assess regulatory risks when entering or operating in markets, develop mitigation strategies, and provide regular compliance reports to senior management

Scope of Responsibility

• Full ownership of the licensing and compliance process across all jurisdictions where the company operates
• Accountability for the regulatory feasibility of each market entry model, including the choice of legal entity structure and supply chain setup
• Ensuring that commercial offers for regulated markets are both compliant and sustainable from a regulatory and financial standpoint
• Methodological leadership: setting and maintaining compliance standards for Country Project Managers and other stakeholders involved in market entry
• Coordination of all interactions with regulators, auditors, and certification bodies
• Timely communication of compliance risks and regulatory changes to the business, with escalation to senior management only in cases of strategic or critical impact

Required Experience:

• 3+ years of experience in regulatory compliance, licensing, or legal roles in iGaming. Direct experience in obtaining licenses and passing certification audits
• Strong understanding of regulatory processes across multiple jurisdictions
• Demonstrated ability to build and scale compliance processes
• Excellent project management, communication, and cross-functional collaboration skills. Ability to adapt messaging for technical, legal, and business stakeholders
• Leadership mindset: readiness to act as the owner of compliance processes, not just a coordinator

Our Benefits:

• Full-time remote work opportunities and flexible working hours
• Private insurance
• Additional 1 Day Off per calendar year
• Sports program compensation
• Comprehensive Mental Health Programme
• Free online English lessons with a native speaker
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events.