Research Operations Specialist - Dead by Daylight

Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting unforgettable experiences across PC, console, and mobile platforms. We’re a dynamic, independent studio of over 1200 passionate employees, with studios in Toronto (Behaviour Toronto), Rotterdam (Behaviour Rotterdam) and in the UK (Behaviour UK–North & South). Our day to day revolves around two core business focuses: Services and Original Games. Our Services team collaborates with gaming and entertainment giants like Disney, Sony, Activision, and Nintendo, delivering exceptional work-for-hire development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit pushes our creative limits, with our signature IPs, including the iconic Dead by Daylight. Join us and be a part of the future of interactive entertainment!

At Behaviour Interactive, we believe in giving everyone a fair shot. We embrace a diverse and creative environment where everyone is celebrated. We value folks of all ages, sex, ethnicity, colour, ethnic or national origin, religion, sexual orientation, gender identity, civil status, disability, or any other protected characteristics as per applicable law.

Behaviour Interactive is committed to a strong player-centric strategy, where understanding and listening to our players is at the heart of everything we do. Our research practice plays a vital role in shaping experiences that resonate globally, and operational excellence is key to making that possible.

As a Research Operations Specialist, you will be the backbone of our user research practice, ensuring that playtests and research activities run smoothly, efficiently, and ethically. You’ll manage logistics, tools, and infrastructure that support researchers and participants, enabling impactful insights that shape our games and experiences.

In this role you will:

• Coordinate playtest schedules and resources in line with the roadmap.
• Set up and maintain research environments (virtual rooms, builds, equipment).
• Support participants during sessions and troubleshoot issues as needed.
• Maintain and upgrade research equipment and tools (PCs, recording, streaming).
• Manage platforms for panel recruitment and session livestreaming.
• Support documentation and knowledge-sharing across research teams.

What we’re looking for:

• Experience in research operations, including panel management and hardware setup.
• Strong organizational and project coordination skills.
• Effective communicator and collaborator across teams (IT, production, etc.).
• Comfortable working with research platforms and managing participant databases.
• Technically proficient with audio-visual setups and research tools.
• Adaptable and resourceful in dynamic environments.