Rotating Receptionist (M/F/X)

In the lively Paris of the 1930s, at the foot of Montmartre hill, a hotel is about to unveil its splendor. The MERCURE PARIS BUTTE MONTMARTRE BASILIQUE, with 51 rooms and suites, including one with a private sauna and Eiffel Tower view, and a lobby bar, opened in July after two years of renovation. As a Rotating Receptionist, you will provide a warm, efficient welcome to guests, perform administrative check-in/check-out procedures, and contribute to overall customer satisfaction. You will also participate in the smooth running of the Food & Beverage service, with customer experience at the heart of your concerns.

Must Have

• Passion for the hotel industry
• Excellent interpersonal skills, customer experience-oriented
• Proficient in English
• Familiar with OPERA CLOUD software
• Ensure warm, efficient guest welcome
• Perform administrative check-in/check-out procedures
• Contribute to customer satisfaction
• Participate in F&B service

Good to Have

• Open to discovering new languages and cultures

Perks & Benefits

• Collective profit-sharing
• Profit participation
• Heartist Card (employee discount program for Accor hotels and partners)
• 50% reimbursement of transport costs
• Food compensation allowances

Company Description

In the lively Paris of the 1930s, at the foot of Montmartre hill, a hotel is about to unveil its splendor... Push the door of our residence and let yourself be carried away by the contemporary atmosphere of the place. Rooms, an elegant lobby bar, a shaded courtyard, a true timeless cocoon. Like a barely audible whisper, it seems that the great painters of the era had made their habits here. Everywhere, the singular ambiance of the place is sublimated by the Sacré Cœur as the highlight of the neighborhood.

Equipped with 51 rooms and suites, one with a private sauna and a breathtaking view of the Eiffel Tower, as well as a lobby bar, the MERCURE PARIS BUTTE MONTMARTRE BASILIQUE opened its doors in July after more than two years of work.

Job Description

Fixed-term contract of 1 month until 31/12/2025, evolving into a permanent contract on 01/01/2025

As a Rotating Receptionist, you ensure a warm, efficient welcome to guests, in accordance with the establishment's quality standards. You perform administrative procedures related to check-in/check-out on the hotel's IT system. You contribute globally to customer satisfaction through the quality of your work. Customer experience is at the heart of your concerns; you enjoy pleasing and interacting. You will also be involved in the smooth running of the F&B service.

Qualifications

If you are:

• Passionate about the world of hospitality;
• Endowed with unparalleled interpersonal skills, you are focused on customer experience;
• Already very comfortable in English, you are always open to discovering new languages and cultures;
• Familiar with OPERA CLOUD software

You are the rare gem we are missing. But whatever your experience, your motivation is your best asset!

Additional Information

The benefits of joining us:

• Collective profit-sharing
• Profit participation
• Heartist Card (employee discount program for Accor hotels and other partners)
• 50% reimbursement of transport costs
• Food compensation allowances

Well-being at work is at the heart of our concerns. And as Picasso so rightly said, "You know well that we were only happy in Montmartre."

You can also send us your CV by email: severine.lebel@accor.com or claire.puget@accor.com or jade.laveille@accor.com