ABOUT US
At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.
Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.
Longevity Opportunity Vision Enjoy the game!
Responsibilities
- Prepare and give technical presentations to explain to customers how the Xsolla products and services work
- Work with the customers and developers to ensure their backend meets the system requirements
- Communicate with the business development team to understand consumer needs and offer sales support where necessary
- Establish customer rapport and acceptance plan for modifications to products to meet consumer demands
- Help clients to solve problems with Xsolla product usage (light coding a plus)
- Recommend new and improved products to the customers and explain how the equipment will be more cost-effective
- Work closely with Business Development team to close deals
Qualifications & Skills
- Bachelor's degree in Computer Science, Information Technology, Programing, or related field
- Previous experience in a client-facing role
- Comfortable giving presentations and explaining how things work to customers
- Clear written and verbal communication skills
- Strong customer service/interpersonal skills
- Strong negotiation skills
- Strong proficiency in Confluence, Jira, Basecamp and G Suite and must be able to pick up new software quickly and confidently
- General Gaming industry knowledge
- Must be able to immediately handle a significant workload and effectively prioritize projects with a high degree of autonomy
- Effective time management skills and excellent attention to detail
- Responsible for closing business while meeting KPIs of the Business Development team
- Ability to self-motivate and work individually, while also working within a highly collaborative team
- Business fluency in English, Spanish, and Portuguese preferred
- Some travel to local shows and partner locations
$60,000 - $80,000 a year
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.