Salesforce Administrator

Any Desk

| Lisbon, Lisbon, Portugal (On Site) | Full Time | 3 months ago

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Job Summary

AnyDesk is seeking an experienced and ambitious Salesforce Administrator to manage and optimize their Salesforce platform. The role involves ensuring seamless operations, efficient processes, and data accuracy by collaborating with cross-functional teams like Sales, Marketing, and Customer Service. Responsibilities include system administration of custom apps, permissions, security settings, objects, and flows. The administrator will support key business functions, manage daily support and maintenance of internal Salesforce instances, create reports and dashboards, conduct internal trainings, document the platform, and manage authorization, use cases, and system adjustments with departments. This position requires strong listening, logical reasoning, follow-through, a can-do attitude, and exceptional communication skills, along with an independent working style and good technical comprehension. The ideal candidate will have several years of experience as a Salesforce Administrator.

Must Have

System administration of Salesforce
Support business functions
Manage Salesforce support and maintenance
Create reports and dashboards
Conduct internal trainings
Document Salesforce platform
Manage authorization and system adjustments
Strong communication skills
Independent working style
Good technical comprehension

Good to Have

Good problem-solving skills
Salesforce Administrator Certificate
Knowledge of Apex or Typescript
German language skills

Perks & Benefits

Flexible working hours
Personal and professional development
Fun, creative and supportive team
Opportunity for advancement

Job Description

About Us

AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.

Join us in shaping the future of software technology!

What we are looking for:

To help us on our mission, we are looking for an experienced and highly ambitious Salesforce Administrator. As a Salesforce Administrator at AnyDesk, you will play a critical role in managing and optimizing our Salesforce platform to ensure seamless operations, efficient processes, and data accuracy. You will collaborate closely with cross-functional teams, including Sales, Marketing, and Customer Service, to drive user adoption and enhance the overall effectiveness of our Salesforce ecosystem.

System administration of the Salesforce environment, specifically related to custom apps, permissions, security settings, and objects and flows
Support key business functions and to meet project goals, stakeholder requirements and company goals
Management of day-to-day support and maintenance of internal Salesforce instances
Creation of reports and dashboards
Planning and execution of internal trainings
Careful, constant and conscientious documentation of the Salesforce platform
Authorization management, implementation of use cases and system adjustments with the dedicated departments

Basic Qualifications:

Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal
Easy to work with
Sense of urgency
Successfully completed subject-specific studies/training in the field of IT or comparable qualifications
Several years of experience as a Salesforce administrator
Embrace an independent working style while maintaining effective and proactive communication with your team.
Confident personality with good technical comprehension and a passion for learning and growth

Preferred Skills and Experience:

Good problem-solving skills and the ability to find optimal solutions in a global, standardized context
Salesforce Administrator Certificate
Knowledge of object-oriented programming languages (e.g. Apex, Typescript)
Excellent written and verbal communication skills in English are mandatory; any other languages like German are a plus

What we offer:

Flexible working hours
Potential for personal and professional development
A fun, creative and supportive team
Be part of a fast growing company with a lot of opportunity for advancement

Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Minh Anh Cao, Talent Acquisition Partner.

AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That’s exactly why we’re looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all.

Privacy Policy of AnyDesk

6 Skills Required For This Role

Cross Functional Communication Game Texts Agile Development Salesforce Typescript

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