Senior Engineer, Industrial Support (Contract)

Thales is seeking a Senior Engineer, Industrial Support (Contract) in Singapore. This role involves innovating, improving, and sustaining engineering/repair processes, advocating best practices, and liaising with Central Engineering for technical matters. The engineer will monitor support effectiveness, lead investigations, and support testing documentation. Candidates should have a Diploma/Degree in Engineering, minimum 2 years of technical support experience, and strong analytical, troubleshooting, and communication skills. The position is full-time, on-site, and a 1-year contract.

Must Have

• Innovate, improve, implement, evaluate, and sustain engineering/repair processes and capabilities.
• Advocate engineering best practices to improve work processes and operational efficiencies.
• Liaise with Central Engineering for technical matters to support repair needs.
• Monitor and escalate support effectiveness.
• Ensure adequate support to operations and other TSE for capability setup.
• Lead and coordinate investigations and corrective actions with repair shop and product support engineers.
• Support testing procedure/documentation updating, discrepancies, and issues.
• Provide technical judgment and solutions for document, repair process, and piece parts discrepancies.
• Diploma/Degree in Aerospace/Aeronautical/Electronic/Electrical/Mechatronics Engineering or equivalent.
• Minimum 2 years of relevant working experience in a technical support function.
• Competence in interactive communication, problem-solving, and decision-making.
• Excellent analytical and troubleshooting skills.
• Proficient in Microsoft Office applications.
• Good and fluent in both written and oral communication skills.

Good to Have

• Experience in the aviation industry.

Perks & Benefits

• Company transport provided from designated MRT stations.
• Supportive culture.
• Opportunities to thrive.
• Workplace fostering respect, trust, collaboration, and passion.

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region. With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors. Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.

Responsibilities:

• To innovate, improve, implement, evaluate and sustain the engineering/repair processes and capabilities
• To advocate engineering best practices in engineering team and workshop to improve work processes and for optimum operational efficiencies
• Liaise with Central Engineering for technical related matters to support repair needs.
• Monitor & Escalate support effectiveness (with job prioritization) to Industrial support Manager and Industrial maintenance manager.
• Ensure adequate support to operation's requests and ensure adequate support given to other TSE for capability setup, qualification and relevant technical supports as required.
• New/add-on repair capability buildup and New Product Introduction
• To lead and coordinate with repair shop and product support engineers with regards to the investigation findings and recommended corrective actions
• Support testing procedure/ documentation updating, discrepancies and issues
• Technical Publication Review for Product & Test Means
• Provide technical judgment and liaise with Central Engineering to provide solution for document, repair process and piece parts discrepancies to prevent work stoppages
• Demonstrate to Quality Dept. on the accuracy of the justified data for use as supplement or correction to official documents

Requirements:

• Diploma/ Degree in Aerospace/ Aeronautical/ Electronic/ Electrical/ Mechatronics Engineering or equivalent
• Minimum 2 years of relevant working experience in technical support function
• Experience in aviation industry will be added advantage
• Competence in interactive communication, problem solving and decision making are required.
• Excellent analytical and troubleshooting skills
• Proficient in Microsoft Office applications
• Good and fluent in both written and oral communication skills

Other Information:

• Work Location: Changi North Rise
• Working Days: Monday - Friday
• Company transport provided from designated MRT stations.
• Contract for 1 Year (renewable/convertible based on business requirements)

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.