Senior Industry Product Manager
28 Minutes ago • 3 Years + • $123,200 PA - $231,000 PA
Product Management
Job Description
The Senior Industry Product Manager will serve as the primary technical contact for audio and video sector customers, providing pre-sales support and Proof of Concept (PoC) verification. This role involves analyzing customer media architectures, developing industry solutions for international markets (OTT, social media, gaming, education), and integrating Tencent's audio/video products to meet business needs. The manager will also represent Tencent Cloud Media Service in public presentations, enhance industry influence, and collaborate with marketing teams for ecosystem partner support.
Good To Have:
- Bilingual in Chinese and English.
- Experience in related industries or working with public clouds.
- Exceptional cross-cultural communication skills.
Must Have:
- Collaborate with regional sales team for audio/video customer contact.
- Provide technical support for pre-sales consultations and PoC verification.
- Maintain robust customer relationships.
- Analyze customer media technology architectures and identify needs.
- Develop and present industry solutions and case studies for international markets.
- Integrate industry solutions with customer business/technical requirements.
- Communicate customer requirements to product development team.
- Participate in public presentations to showcase Tencent's media product capabilities.
- Minimum three years professional experience in relevant field.
- Bachelor's degree or higher in computer science, IT, cloud computing, or related.
- Excellent communication, public speaking, and technical writing skills.
- Deep understanding of audio and video industry technologies.
- Strong customer-oriented skills and ability to engage technical decision-makers.
Perks:
- Medical benefits
- Dental benefits
- Vision benefits
- Life and disability benefits
- Participation in Company’s 401(k) plan
- Up to 15 to 25 days of vacation per year
- Up to 13 days of holidays throughout the calendar year
- Up to 10 days of paid sick leave per year
- Sign on payment (evaluated case-by-case)
- Relocation package (evaluated case-by-case)
- Restricted stock units (evaluated case-by-case)
What the Role Entails
- Collaborate closely with the regional sales team as the primary point of contact for customers in the audio and video sectors. Provide technical support for pre-sales consultations and Proof of Concept (PoC) verification services, maintain robust customer relationships, and support the business team in achieving their objectives.
- Assist the regional architecture team in analyzing customers' media technology architectures, identifying their needs and value propositions in audio and video scenarios. Develop and present industry solutions and case studies for international markets, including OTT, social media, gaming, education, and business sectors.
- Integrate industry solutions with customers' business and technical requirements, leveraging Tencent's audio and video product features. Facilitate customers in achieving their goals and values by effectively communicating their requirements to the product development team.
- Actively participate in public online and offline presentations to showcase Tencent's media product capabilities, share industry experiences, and insights. Enhance the influence of Tencent Cloud Media Service, and strengthen and expand Tencent's network within the media services industry. Collaborate with channel and marketing teams to support Tencent Cloud's regional ecosystem partners through channel empowerment training, participation in workshops, and Media Demo Day events.
Who We Look For
- Minimum of three years of professional experience with a bachelor's degree or higher in computer science, IT, cloud computing, or a related field.
- Bilingual in Chinese and English preferred, with excellent communication, public speaking, and technical writing skills.
- Deep understanding of the audio and video industry, including live streaming, video on demand, encoding/decoding, and network transmission. Strong customer-oriented skills with a keen sense of customer service, capable of engaging with technical decision-makers.
- Experience in related industries or working with public clouds is highly desirable. - Exceptional cross-cultural communication skills are preferred.
Equal Employment Opportunity at Tencent
As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Who we are
Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world.
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