Senior Manager, Data Science & Analytics

This individual will partner with eBay Paid Marketing and cross-functional teams to conduct extensive analyses of eBay's rich data, generating insights to guide project roadmaps. They will develop a deep understanding of eBay Marketplaces, strengthen analytical and leadership skills, and build scalable AI-based products. The role involves defining standards for model development, identifying new AI methods, and influencing critical business decisions. Day-to-day duties include building partnerships, identifying opportunities, evaluating performance, and communicating findings.

Must Have

• Partner with eBay Paid Marketing team along with other cross functional teams to meet their analytic needs
• Conduct extensive analyses of eBay's rich data, generating insights, and communicating those insights to guide the project roadmap
• Develop a deep understanding of eBay Marketplaces and site functionality
• Builds scalable AI based Products solving for end-to-end robust use cases
• Defines standards for model development and deployment
• Identifies and champions the adoption of new AI and quantitative methods
• Advising, guiding, and counseling junior staff members
• Identifying, recruiting, hiring, developing, and mentoring top talent
• Act as a functional leader for assigned Business areas/domains including defining Analytics roadmap, guiding Business strategy and influencing decision making
• Build close partnership with the business and product teams to Innovate, identify and explore new analytics and operational opportunities
• Identify, quantify, prioritize, test, launch and monitor improvements in business initiatives, marketing programs, website experience or policy changes
• Provide thought leadership and recommendations to future business direction collaborating with commercial and development groups
• Function as a liaison across multiple product or business domain teams and take ownership of driving analytics impact into cross-department initiatives
• Evaluate performance of tested features and programs and deliver final test results in a clear, concise and actionable manner
• Measure performance of features and programs post launch and report back to product and business teams
• Communicate findings to partners, product management, business and product development teams
• Promote a self-serve analytics culture for the organization
• Intellectual curiosity, passion for problem-solving, and comfort with ambiguity
• Exceptional business judgment and quantitative analytic ability and demonstrate assertive decision making
• Proven track record of end to end analytics - problem definition, collating the required information, analyzing the results, synthesizing and communicating a compelling argument and influencing collaborators to act
• Ability to collaborate with key partners in a highly matrixed environment including regional business teams, product, technology, and finance
• Experience with data and analytical tools including R and Python
• Knowledge of statistics (e.g., multivariate statistics, predictive modeling, controlled test design)
• Ability to identify and take on critical projects, as well as lead multiple projects simultaneously in a dynamic, changing environment
• Excellent time management, willingness to take calculated risks and make decisions with imperfect information

Good to Have

• Prior experience or deep knowledge of Performance Marketing including Paid Search, Affiliate Marketing, Programmatic Display & Social or related fields
• BTech/BE/BS/BA degree with 8+ years of experience in analytics and exposure to varied functions within analytics/finance OR Master’s degree in similar field/MBA and 6+ years of experience
• Advanced Excel, PowerPoint skills and database query skills (e.g., Teradata SQL, SparkSQL)
• Understanding of data warehouse architecture
• Experience with Hadoop/Hive/Python/R/R Shiny and Tableau
• Knowledge of AI tools and techniques, such as Gemini, GPT, LLMs etc.
• At least 1-2 years of experience as business partner to senior executives in a business unit
• Effective project leader who understands business problems and current business trends
• Real-world problem-solving experience for business using Data Science and Machine Learning

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Responsibilities:

• This individual will partner with eBay Paid Marketing team along with other cross functional teams to meet their analytic needs and conduct extensive analyses of eBay's rich data, generating insights, and communicating those insights to the team to guide the project roadmap.
• In the process, this person will develop a deep understanding of eBay Marketplaces and site functionality, further strengthen their analytical, leadership, and presentation skills, and gain exposure to a wide variety of functional teams within eBay.
• This person will bring strong technical, analytical, and strategic strengths with a deep background in statistics, mathematics, and/or engineering. We are looking for a very customer-focused Data Science Professional with who can contribute and build breakthrough, outstanding analytical solutions to help solve sophisticated problems and drive key business decisions.
• Builds scalable AI based Products solving for end-to-end robust use cases. Defines standards for model development and deployment. Identifies and champions the adoption of new AI and quantitative methods, by staying abreast of industry trends and innovations.
• Analytics at eBay is a multidisciplinary craft and it is foundational; it is a strategic arm that heavily influences critical decisions made by eBay leaders. As a Senior Manager / Lead Data Scientist, qualified candidates will also assume leadership responsibilities for departmental activities/responsibilities, including:
• Advising, guiding, and counseling junior staff members as and when needed to ensure full team alignment and compliance with eBay Marketplaces policies and procedures.
• Identifying, recruiting, hiring, developing, and mentoring top talent across a broader team.
• Act as a functional leader for assigned Business areas/domains including defining Analytics roadmap, guiding Business strategy and influencing decision making

Day-to-day duties include:

• Build close partnership with the business and product teams to Innovate, identify and explore new analytics and operational opportunities to help get results to enable the Business Units to track and drive initiatives.
• Identify, quantify, prioritize, test, launch and monitor improvements in business initiatives, marketing programs, website experience or policy changes.
• Key “go-to” person to provide thought leadership and recommendations to future business direction collaborating with commercial and development groups.
• Function as a liaison across multiple product or business domain teams and take ownership of driving analytics impact into cross-department initiatives.
• Evaluate performance of tested features and programs and deliver final test results in a clear, concise and actionable manner.
• Post-launch monitoring: measure performance of features and programs post launch and report back to product and business teams
• Communicate findings to partners, product management, business and product development teams
• Promote a self-serve analytics culture for the organization by educating partners on key reports, data, and interpretation standard methodologies

Job Skills required:

• Intellectual curiosity, passion for problem-solving, and comfort with ambiguity
• A passion for understanding and serving the unique community of eBay
• Exceptional business judgment and quantitative analytic ability and demonstrate assertive decision making
• A proven track record of end to end analytics - problem definition, collating the required information, analyzing the results, synthesizing and communicating a compelling argument and influencing collaborators to act
• Ability to collaborate with key partners in a highly matrixed environment including regional business teams, product, technology, and finance in order to plan and implement eBay's analytics roadmap.
• Experience with data and analytical tools including R and Python. Knowledge of statistics (e.g., multivariate statistics, predictive modeling, controlled test design)
• Ability to identify and take on critical projects, as well as lead multiple projects simultaneously in a dynamic, changing environment. Excellent time management, willingness to take calculated risks and make decisions with imperfect information
• Prior experience or deep knowledge of Performance Marketing including Paid Search, Affiliate Marketing, Programmatic Display & Social or related fields will be highly preferred

Desired Qualifications:

• BTech/BE/BS/BA degree (ideally in a quantitative field such in Engineering, Statistics, Applied Econometrics, Math, Physics, Computer Science, other related Core Sciences or equivalent) with 8+ years of experience in analytics and exposure to varied functions within analytics/finance OR Master’s degree in similar field/MBA and 6+ years of experience in analytics and exposure to varied functions within analytics/finance
• Advanced Excel, PowerPoint skills and database query skills (e.g., Teradata SQL, SparkSQL); and an understanding of data warehouse architecture, impacting large domain/business unit results and partner relationships
• Experience with Hadoop/Hive/Python/R/R Shiny and Tableau, ideally in web analytics or at a leading management consulting, financial services or marketing company.
• Knowledge of AI tools and techniques, such as Gemini, GPT, LLMs etc.
• At least 1-2 years of experience as business partner to senior executives in a business unit within an organization, with proven results and outstanding quantitative and qualitative analytic impact
• Effective project leader who understands business problems and current business trends, responsible for improving financial and business performance
• Real-world problem-solving experience for business using Data Science and Machine Learning a plus