Senior Software Test Engineer

Poppulo is a pioneer in communications and workplace technology, offering an omnichannel platform trusted by over 6,000 organizations. We are seeking a Senior Software Test Engineer to join a fun, highly motivated cross-functional team. This role involves working on our Next-Generation Platform, focusing on continuous value delivery, sustainable work practices, and a collaborative environment. The successful candidate will contribute to developing high-quality, secure, and scalable products.

Must Have

• Work closely with Development, Test, Product, UX, and others to ensure quality features are delivered to customers.
• Establish and manage an effective whole team test approach.
• Work with the team to ensure that quality is considered from the earliest stages of projects.
• Coach the team to develop their testing skills and overall quality approach and drive continuous quality culture improvements.
• Ensure the team implements Automation at the appropriate test levels.
• Ensure the team considers all relevant quality characteristics such as Security, Scalability, and Observability.
• Facilitate quality-focused team sessions such as risk workshops and bug bashes.
• Understand the platform and how customers use it.
• 7+ years' experience in a Software testing/Quality role working with web technologies/SaaS.
• Proficient testing in an Agile environment.
• Experienced in testing complex systems and comfortable with technical conversations.
• Proficiency in at least one language (e.g. python, ruby, java).

Good to Have

• Effective communication (written and oral) and teamwork behaviour within a diverse team environment.
• Building good working relationships with team members and other teams.
• Strong problem-solving skills.
• Experience in applying different techniques, tools and approaches based on context.
• Proficient in Exploratory Testing.
• History of continually learning and adapting to the latest trends and technology.
• Test community involvement e.g. attending conferences/meetups, blogging, contributing to opensource projects, etc.
• Experience testing in the cloud (AWS).
• "Non-functional" Specialities such as performance testing.
• Comfortable with Linux commands and database queries.
• Experience as a Quality Coach would be of benefit for this role.
• Experience creating automation frameworks.

Introduction: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs. We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. The Opportunity You will work as part of a fun, and highly motivated cross-functional team (Development, Test, Product, UX) focused on continuously delivering value to our customers in a sustainable manner. We have an agile culture with a focus on sustainable work practices that allow you the best possible work-life balance. We believe in a collaborative work environment. The successful candidate will join one of our backend teams who are currently building our Next-Generation Platform using the latest technology. Writing high quality, secure and scalable code, we follow agile culture to develop exciting products that meet our clients’ current & future needs. The Person Foremost you are passionate about quality, are naturally curious, and have a habit of asking insightful questions. You will be engaging in both manual and automated testing, and the role will involve testing both front-end and back-end services. You are a real team player who cares about the customer and business outcomes. You enjoy working closely with teammates to find and fix important problems. You are comfortable teaching others about testing, working with their teammates to build quality into the platform and prioritise prevention over detection You have invested in your own self-growth. You will have strong testing and critical thinking skills, the ability to analyse risk, a proactive approach, and a proven record of driving continuous improvement in teams. Key Responsibilities: * Working closely with Development, Test, Product, UX, and others to ensure quality features are delivered to customers. * Establishing and managing an effective whole team test approach whereby the whole team understands and participates in testing. * Working with the team to ensure that quality is considered from the earliest stages of projects. * Coaching the team to develop their testing skills and overall quality approach and drive continuous quality culture improvements in the team. * Ensure the team are implementing Automation at the appropriate test levels. * Ensure the team considers all relevant quality characteristics such as Security, Scalability, and Observability. * Facilitate quality-focused team sessions such as risk workshops and bug bashes. * Understands the platform and how customers use it. Candidate Expertise Required: * 7+ years' experience in a Software testing/Quality role working with web technologies/SaaS. * Proficient testing in an Agile environment. * Experience in establishing and managing an effective whole team test approach. * Experienced in testing complex systems and comfortable with technical conversations. * Proficiency in at least one language (e.g. python, ruby, java). * Preferably experienced with test automation at both the UI and API. Experience creating automation frameworks is advantageous. Nice to Have * Effective communication (written and oral) and teamwork behaviour within a diverse team environment. * Building good working relationships with team members and other teams. * Strong problem-solving skills. * Experience in applying different techniques, tools and approaches based on context. * Proficient in Exploratory Testing. * History of continually learning and adapting to the latest trends and technology. * Test community involvement e.g. attending conferences/meetups, blogging, contributing to opensource projects, etc. * Experience testing in the cloud (AWS) * “Non-functional” Specialities such as performance testing * Comfortable with Linux commands and database queries. * Experience as a Quality Coach would be of benefit for this role Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move. We live the Poppulo values each day, as they are key to everything we do. * Bring Your Best Self We show up authentically, are self-aware and always strive to be better. * See it. Own it. Solve it. We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures. * Together We’re Better We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team. Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, and the UK. Poppulo is an equal opportunity employer. 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