Senior WW Deployment and Readiness Program Manager

Apple is seeking an experienced deployment and readiness leader to drive global rollouts of next-generation loss prevention technologies across resellers. This role involves leading cross-functional planning, execution, and operational enablement to ensure deployments are delivered at scale with exceptional quality, security, and user experience. You will collaborate with engineering, infrastructure, security, and regional partners to bring innovative technology solutions to life in stores and facilities worldwide, contributing to Apple's mission of enriching lives through products and services.

Must Have

• Lead global deployment lifecycle for Loss Prevention technologies
• Own readiness strategy for engineering, support, operations, training, and regional partners
• Develop and maintain standardized deployment frameworks, validation processes, and operational procedures
• Coordinate with engineering and security teams to align deployment schedules, technical requirements, and user experience expectations
• Manage program schedules, risks, issues, performance metrics, and communication with senior leadership
• Provide transparency into program health through dashboards, reporting, and readiness assessments
• Incorporate lessons learned and operational data to refine deployment processes and improve quality, scalability, and time-to-launch
• Drive continuous improvement across deployment workflows and partner engagement models
• 12+ years of program or deployment management experience delivering enterprise or retail technology solutions at scale
• Deep understanding of LP and security technologies, analytics, and access control frameworks
• Strong familiarity and aptitude with APIs, including understanding API integration dependencies, testing workflows, and deployment impacts
• Demonstrated success leading multi-region deployments across cross-functional and distributed teams
• Experience developing readiness models, deployment frameworks, and operational playbooks
• Strong communication and interpersonal skills, with the ability to influence partners at all levels
• Ability to think strategically while executing with precision and attention to detail
• Familiarity with IoT, cloud services, enterprise networking, and system integration
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience

Good to Have

• Experience working in retail environments, with understanding of operational workflows and store technology deployment
• Direct experience with Loss Prevention program management, deployment, or support
• Background supporting large-scale technology operations in distributed environments
• Strong analytical mindset with experience using KPIs, dashboards, and performance reporting to measure deployment success
• Master’s degree preferred

Perks & Benefits

• Comprehensive medical and dental coverage
• Retirement benefits
• Range of discounted products and free services
• Reimbursement for certain educational expenses, including tuition, for formal education related to advancing your career at Apple
• Opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs
• Eligibility for discretionary restricted stock unit awards
• Ability to purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan
• Eligibility for discretionary bonuses or commission payments
• Eligibility for relocation

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join us, and help us leave the world better than we found it. Our Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. We are here to grow Apple’s business through partnering with our enterprise, education & channel sales teams, resellers, partners and carriers.

We are looking for an experienced deployment and readiness leader to drive global rollouts of next-generation loss prevention technologies across resellers. In this role, you will lead cross-functional planning, execution, and operational enablement to ensure deployments are delivered at scale with exceptional quality, security, and user experience. You will collaborate with engineering, infrastructure, security, and regional partners to bring innovative technology solutions to life in stores and facilities around the world.

• Lead global deployment lifecycle for Loss Prevention technologies, from initial planning and pilot phases through full-scale rollout
• Own readiness strategy, ensuring engineering, support, operations, training, and regional partners are prepared prior to activation
• Develop and maintain standardized deployment frameworks, validation processes, and operational procedures
• Coordinate with engineering and security teams to align deployment schedules, technical requirements, and user experience expectations
• Manage program schedules, risks, issues, performance metrics, and communication with senior leadership
• Provide transparency into program health through dashboards, reporting, and readiness assessments
• Incorporate lessons learned and operational data to refine deployment processes and improve quality, scalability, and time-to-launch
• Drive continuous improvement across deployment workflows and partner engagement models

• 12+ years of program or deployment management experience delivering enterprise or retail technology solutions at scale
• Deep understanding of LP and security technologies, analytics, and access control frameworks.
• Strong familiarity and aptitude with APIs, including understanding API integration dependencies, testing workflows, and deployment impacts
• Demonstrated success leading multi-region deployments across cross-functional and distributed teams
• Experience developing readiness models, deployment frameworks, and operational playbooks
• Strong communication and interpersonal skills, with the ability to influence partners at all levels
• Ability to think strategically while executing with precision and attention to detail
• Familiarity with IoT, cloud services, enterprise networking, and system integration
• PMP, Agile, or equivalent program management certification preferred
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience

• Experience working in retail environments, with understanding of operational workflows and store technology deployment
• Direct experience with Loss Prevention program management, deployment, or support
• Background supporting large-scale technology operations in distributed environments
• Strong analytical mindset with experience using KPIs, dashboards, and performance reporting to measure deployment success
• Master’s degree preferred

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $203,300 and $305,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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Apple accepts applications to this posting on an ongoing basis.