Service Project Manager

Project Manager responsible for the delivery of a portfolio of upgrade projects and/or maintenance services to GE Vernova Electrification clients in North America. This role involves service project delivery, warranty management, resource coordination, profit & loss accountability, and ensuring customer satisfaction. The Project Manager plans and executes transactional and ongoing service projects, maintaining quality, cost, EHS standards, and on-time delivery according to contractual terms. Key responsibilities include EHS safety, order review, leading kick-off meetings, coordinating activities, managing budget, identifying change orders, mitigating risks, forecasting revenue, preparing reviews, invoicing, and customer communication.

Must Have

• Significant experience in Project Management (preferably related to Service activities and/or in the transmission sector and/or on FACTS or HVDC equipment).
• 10 years work experience including 5 years in project management.
• Hold a university degree specialized in Engineering preferably in Electrical or Mechanical Field.
• Proficiency in Spoken & Written English.
• Ability to travel from time to time (mostly in the US and in Canada) and the obligation to comply with all company policies regarding travel and taxation.

Good to Have

• Proficiency in Spoken & Written French.
• EHS focused.
• Strong leadership skills and team player.
• Pragmatic and results oriented.
• Customer satisfaction and quality oriented.
• Strong ability to manage multiple projects concurrently with no admin /logistic support.
• Demonstrated ability to balance an important workload under short deadlines and changing priorities in a fast-paced environment.
• Ability to lead small project teams and to influence others.
• Ability to work independently.
• Self-confidence and ability to take initiative of moderate scope and impact.
• Demonstrated professional interpersonal skills.
• High level of motivation.
• Proficiency in SAP and Microsoft Office suite.
• Knowledge of FACTS and/or HVDC technologies.

Job Description Summary

Project Manager responsible for the delivery of a portfolio of upgrade projects and/or maintenance services to GE Vernova Electrification clients in North America. Project manager is responsible for service project delivery, warranty, management of project related activities and resources, profit & loss accountability and customer relationship and satisfaction. Project Manager is responsible for planning and executing transactional and flow business service projects, ensuring quality, cost, EHS and on time delivery according to contractual terms.

Job Description

Essential Responsibilities

As the Project Manager, you will:

• Be responsible for EHS (Environment Health & Safety) on your projects.
• Perform customer order review and compare with the quote upon transfer of the project from Commercial team to Operations team.
• Lead the project kick-off meeting with all internal contributors.
• Lead the customer kick-off meeting to communicate the nature of the work that will be done and clarify any issues in the order.
• Coordinate all activities related to the project.
• Review and anticipate spendings vs budget (cost of parts, labor, subcontractors, transportation…)
• Maintain or increase project margin.
• Look for Change Orders and realize these opportunities.
• Anticipate the risks and mitigate them.
• Make accurate forecast of revenue and deliver the revenue that has been committed.
• Prepare project reviews for senior management.
• Lead meetings and send the minutes of meeting (internal and external).
• Perform invoicing according to the contract terms.
• Make sure invoices are paid on time.
• Follow-up with GE procurement department on supplier deliveries.
• Communicate and inform the customer of project progress on a regular basis.
• Produce the project Post-Mortem analysis report.
• Perform the administrative closing of the project.
• Is able and willing to handle several projects at the same time.

Qualifications/Requirements:

• This role requires significant experience in the Project Management (preferably related to Service activities and/or in the transmission sector and/or on FACTS or HVDC equipment).
• 10 years work experience including 5 years in project management.
• Hold a university degree specialized in Engineering preferably in Electrical or Mechanical Field.
• Proficiency Spoken & Written - English Must
• Proficiency Spoken & Written - French Desirable
• Ability to travel from time to time (mostly in the US and in Canada) and the obligation to comply with all company policies regarding travel and taxation.

Desired Characteristics:

• EHS focused.
• Strong leadership skills and team player.
• Pragmatic and results oriented.
• Customer satisfaction and quality oriented.
• Strong ability to manage multiple projects concurrently with no admin /logistic support.
• Demonstrated ability to balance an important workload under short deadlines and changing priorities in a fast-paced environment.
• Ability to lead small project teams and to influence others.
• Ability to work independently.
• Self-confidence and ability to take initiative of moderate scope and impact.
• Demonstrated professional interpersonal skills.
• High level of motivation.
• Proficiency in SAP and Microsoft Office suite.
• Knowledge of FACTS and/or HVDC technologies.

Additional Information

Relocation Assistance Provided: No