Site Reliability Engineer

2 Months ago • 2 Years + • Devops

Job Summary

Job Description

The Site Reliability Engineer (SRE) will join the infrastructure and platform engineering team. The role involves designing, developing, and maintaining Infrastructure as Code (IaC) using tools like Terraform or AWS CloudFormation. Responsibilities include implementing and operating reliable, scalable cloud infrastructure on AWS, leading architecture reviews, developing monitoring and alerting solutions, performing incident management, collaborating with engineering teams on CI/CD pipelines, automating infrastructure operations, maintaining environments, ensuring security compliance, and providing on-call support. The SRE will monitor and maintain service-level objectives (SLOs) and will be required to work a shift from 5:00 PM to 2:00 AM (UTC+8).
Must have:
  • Bachelor’s degree in related field.
  • Minimum 2 years of experience in related roles.
  • Hands-on experience with AWS Cloud services.
  • Proficient in Infrastructure as Code (Terraform, CloudFormation).
  • Experience with CI/CD tools (GitLab CI, Jenkins, etc.).
  • Strong understanding of Linux/Windows system administration.
  • Comfortable with scripting languages (Python, Bash, etc.).
  • Strong grasp of network fundamentals (DNS, HTTP, etc.).
  • Familiar with observability tools and best practices.
Good to have:
  • Experience with containerization and orchestration (Docker, ECS, or Kubernetes is a plus).

Job Details

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

We are seeking a skilled and driven Site Reliability Engineer (SRE) to join our growing infrastructure and platform engineering team. The ideal candidate will have hands-on experience in Amazon Web Services (AWS), strong troubleshooting capabilities, and a passion for building scalable, observable, and resilient systems using modern Infrastructure as Code (IaC) and automation tools.

REQUIREMENTS:

  • Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
  • Minimum 2 years of experience in SRE, DevOps, Cloud Infrastructure, or Systems Administration roles.
  • Solid hands-on experience with AWS Cloud services including (but not limited to):
  • Compute: EC2, Lambda, ECS, Auto Scaling
  • Networking: VPC, Load Balancers, Route 53
  • Messaging & Storage: SQS, S3, RDS, ElastiCache, SES
  • Monitoring: CloudWatch, X-Ray
  • Proficient in Infrastructure as Code using Terraform and/or CloudFormation.
  • Experience with CI/CD tools (e.g., GitLab CI, Jenkins, CodePipeline, ArgoCD).
  • Strong understanding of Linux and Windows system administration and troubleshooting.
  • Comfortable with one or more scripting/programming languages such as Python, Node.js, Bash, Ruby, or JSON/YAML for automation.
  • Strong grasp of network fundamentals, including DNS, HTTP(S), TLS/SSL, firewalls, and TCP/IP.
  • Experience with containerization and orchestration (Docker, ECS, or Kubernetes is a plus).
  • Familiar with observability tools and incident management best practices.

JOB DESCRIPTION:

  • Design, develop, and maintain Infrastructure as Code (IaC) using tools like Terraform or AWS CloudFormation.
  • Implement and operate reliable, scalable cloud infrastructure primarily on AWS (e.g., EC2, ECS, RDS, S3, Lambda, ElastiCache, SQS, SES, Auto Scaling, Load Balancers).
  • Lead and participate in architecture reviews focusing on reliability, scalability, security, and performance.
  • Develop and manage robust monitoring, alerting, and logging solutions (e.g., CloudWatch, Prometheus, Grafana, ELK, etc.) to detect and resolve issues proactively.
  • Perform incident management, postmortems, root cause analysis, and implement continuous improvement strategies.
  • Collaborate with software engineering teams to improve CI/CD pipelines, deployment automation, and release management.
  • Automate infrastructure operations, reduce manual toil, and improve reliability using scripting (Python, Bash, Node.js, or Ruby).
  • Maintain and troubleshoot environments involving web servers, databases, firewalls, DNS, load balancers, and networking.
  • Ensure systems are compliant with security standards, including patching, hardening, and secure access policies.
  • Provide on-call support, participate in incident rotations.
  • Monitor and maintain service-level objectives (SLOs), SLAs, and error budgets to ensure reliability targets are  met.
  • Support from 5:00PM to 2:00AM (UTC+8) shift to ensure continuous of SRE coverage.
  • Undergo initial familiarization period during regular working hours before transitioning to the designated shift.
  • Provide support and solution handling to incident and tickets assigned.

Pre-Requisites :

Are you game?

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About The Company

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

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