Social Media Specialist, Community Engagement

Description

Team: Social Media

Please note that applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Location: Franklin, TN—on-site, relocation assistance available, flexible schedules available

Salary: $50,000 - $65,000/year* + profit sharing + benefits

• Range depends on skill level and overall experience.

A Little Bit About Us: You might know us from our founder and CEO, Dave Ramsey, who’s given no-nonsense money advice on the radio since 1992. Three decades later, Ramsey Solutions is a household name in personal finance, with a mission to change the toxic money culture for good.

Our Mission: Ramsey Solutions provides biblically based, commonsense education and empowerment that give HOPE to everyone in every walk of life.

Here’s a Taste of Our Benefits:

• Health insurance (includes plans eligible for an HSA—with a company match up to $500!)
• 401(k) retirement plan with 4% match/company contribution
• Annual wellness, counseling and grocery membership reimbursement
• On-campus cafe with subsidized pricing for breakfast, lunch and coffee bar
• Dependent care FSA
• Tons of cultural activities, like weekly devotional, leadership development courses, Battle of the Bands, and one epic Christmas party!

Where and How You’d Work:

Ramsey Solutions Headquarters is located just outside of Nashville in Franklin, Tennessee. We value our strong, unified company culture because we believe the best work is done together. That’s why all of our team members work on-site under the same roof. But work-life balance is also important to us, so we offer flexible work schedules to take the stress out of appointments, family obligations and other needs that may pop up.

While every team member has a designated workspace (with an electronic sit-stand desk), our campus was designed to house a variety of unique work and play zones (e.g., quiet library space, coffee bar/lounge areas, recreational game zone, and outside/patio work and break areas).

What You’d Do in This Role:

As Community Engagement Specialist for Social Media, you’ll connect directly with audiences through personalized, platform-specific interactions. From developing outbound engagement strategies to guiding people toward helpful tools and next steps, you’ll play a key role in building community with every interaction.

You’re Probably a Match If:

• You have 3+ years of experience in community management or social media engagement.
• You love interacting with people on social media and have a heart for service.
• You’re familiar with tools for social listening, native platform messaging, and automation features.
• You have experience tracking engagement data and spotting patterns, and you know how to turn those insights into actionable improvements.
• You’re organized and detail-oriented with strong communication skills.
• You know the Ramsey brand and personalities, and you’re ready to represent us online.

What Winning Looks Like:

• Respond to comments, messages, and UGC with timely and helpful replies.
• Find innovative ways to guide users to Ramsey resources and helpful tools like the EveryDollar app.
• Spot engagement trends and share insights with content, brand, and product teams.
• Track clicks and patterns using tagging and reporting tools.
• Optimize content and profiles to deepen connections and increase user actions.
• Follow engagement playbooks and consistently meet benchmarks.

Other Stuff to Know:

We’re looking for people who are passionate about our mission. This isn’t just a J-O-B. We experience resistance every day because what we believe is absolutely countercultural. We actually hate debt. We actually cut up our credit cards . . . like, for real. Some of us are still fighting our way out of debt, but we aren’t going back. If you don’t know much about Ramsey Solutions and our founder, Dave Ramsey, we encourage you to download the Ramsey Network mobile app and consume our content.

If Ramsey Solutions sounds like a workplace where you can get excited about Mondays, apply today. We can’t wait to hear from you!

EOE, including disability/vets

#LI-onsite