Sr. Dir, GM Financial Services

eBay Services is seeking a Sr. Director, GM Financial Services to lead and execute the business strategy for Payments & Financial Services. This role involves managing strategic partnerships, overseeing operations, and owning the P&L for financial services initiatives, with a focus on optimizing payment costs. The GM will drive the development and growth of eBay’s financial ecosystem across payments, credit, lending, and insurance to enhance customer engagement and business value, collaborating cross-functionally with product, engineering, and GTM teams.

Must Have

• Define and lead the Financial Services vision and business strategy.
• Develop multi-year strategic and financial plans.
• Own the P&L, delivering on financial targets and managing budgets.
• Build and manage strategic partnerships with financial institutions.
• Oversee business operations for compliance and execution excellence.
• Shape customer and partner experience with trusted financial solutions.
• Collaborate with product, engineering, legal, risk, and finance teams.
• Represent eBay Services externally with industry partners.
• 15-20 years of leadership experience in Financial Services, Payments, or Business Development.
• Proven success as a General Manager with P&L accountability over $1B.
• Deep knowledge of payments, credit, lending, and insurance ecosystems.
• Demonstrated success in strategic partnership management and negotiations.
• Strong commercial, financial, and operational acumen.
• Executive-level communication, collaboration, and influencing skills.
• Experience building high-performing teams.
• Bachelor’s or Master’s degree in Business, Finance, or a related discipline.

Perks & Benefits

• Target bonus
• Restricted stock units (as applicable)
• Medical benefits
• Financial benefits
• 401(k) eligibility
• Paid time off (PTO)
• Parental leave

THE OPPORTUNITY

The eBay Services organization is seeking an experienced and strategic business leader to serve as Sr. Director, GM Financial Services.

In this role, you will act as the GM for Payments & Financial Services, responsible for defining and executing the business strategy, managing strategic partnerships, overseeing operations, and owning the P&L for eBay’s financial services initiatives. A key focus of the role will be managing and optimizing the overall cost of payments, ensuring eBay delivers best-in-class economics while maintaining a trusted, compliant, and seamless experience for buyers and sellers.

You will lead the development and growth of eBay’s financial ecosystem across payments, credit, lending, insurance, and other value-added financial solutions to drive customer engagement and long-term business value.

This role reports to the VP & GM eBay Services and collaborates closely with partners across product, finance, legal, compliance, and risk. The Sr. Director will directly manage teams focused on business development, partnerships, and operations. This role works cross-functionally with Product, Engineering and GTM to influence and deliver business outcomes.

WHAT YOU’LL DO

• Define and lead the Financial Services vision and business strategy, developing multi-year strategic and financial plans, identifying growth opportunities, and aligning cross-functional execution.
• Own the P&L, delivering on financial targets, managing budgets, and driving operational efficiency across the financial services portfolio.
• Build and manage strategic partnerships by identifying, negotiating, and overseeing relationships with associations, banks, fintechs, insurers, and other financial institutions.
• Oversee business operations to ensure compliance, governance, and excellence in execution across partner and operational processes.
• Shape the customer and partner experience by delivering trusted financial solutions that strengthen engagement and retention across eBay’s marketplace.
• Collaborate across eBay by working with product, engineering, legal, risk, and finance to scale and sustain financial services innovation.
• Represent eBay Services externally with industry partners and stakeholders to advance eBay’s financial services presence and influence.

SKILLS AND EXPERIENCE

• 15-20 years of progressive leadership experience in Financial Services, Payments, or Business Development, ideally within a global technology or financial organization.
• Proven success as a General Manager or Business Unit Leader with direct P&L accountability of over $1B.
• Deep knowledge of payments, credit, lending, and insurance ecosystems.
• Demonstrated success in strategic partnership management and large-scale negotiations.
• Strong commercial, financial, and operational acumen.
• Executive-level communication, collaboration, and influencing skills across complex organizations.
• Experience building high-performing teams and driving measurable business results.
• Bachelor’s or Master’s degree in Business, Finance, or a related discipline.

WHY JOIN US

At eBay, you’ll join a passionate team shaping the future of global commerce. You’ll have the opportunity to lead a major growth initiative within eBay Services, build strategic partnerships, and deliver innovative financial solutions to millions of customers worldwide.

Be part of a company that is redefining commerce and creating economic opportunity for all.

The base pay range for this position is expected in the range below:

$234,000 - $312,400

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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