Sr Manager, Business Operations & Performance - Battlefield Franchise

7 Minutes ago • All levels • $160,600 PA - $249,300 PA
Live Ops

Job Description

We are looking for a Senior Manager, Business Operations and Performance for Battlefield. You'll shape the franchise's future by building and operationalizing its five-year strategy. You'll play a pivotal role in turning Battlefield's long-term vision into reality—operationalizing our five-year strategy, guiding cross-franchise decisions, partnering with teams across EA and ensuring every choice advances both player experience and our performance.
Must Have:
  • Translate Battlefield's 5-year strategy into executable plans.
  • Evaluate and evolve Battlefield's strategy in response to market trends, emerging technologies, trends and player needs.
  • Create efficiency, transparent and balanced decision-making and governance across the franchise.
  • Be the business & performance lead partner supporting live service operations to meet business targets.
  • Advocate for analytics, market and product insights that create actionable improvements to live service and franchise performance.
  • Enhance the process for setting financial and strategic goals, working with diverse EA teams and advocating for the needs of the franchise.
  • Drive initiatives across diverse projects simultaneously, requiring coordination and critical analysis to make decisions that maximize both short- and long-term success.
  • Operationalize live operations planning, bringing together diverse partners.
  • Identify new growth opportunities across platforms, regions, and audiences.
  • Advocate for Battlefield values, foster a collaborative, player-first culture and coach others to maximize their impact.
  • Be a strategic and operational thinker who is player-focused.
Perks:
  • Paid time off (3 weeks per year to start)
  • 80 hours per year of sick time
  • 16 paid company holidays per year
  • 10 weeks paid time off to bond with baby
  • Medical/dental/vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Bonus and equity (for certain roles)
  • Healthcare coverage
  • Mental well-being support
  • Retirement savings
  • Family leaves
  • Complimentary games

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Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Battlefield is a storied franchise renowned for uncompromising combat gameplay for over two decades. 100 million players and 5 billion hours played later, the Battlefield team is looking to define the future of the first-person shooter. United the banner of Battlefield Studios, 4 world-class teams across Criterion, DICE, Motive and Ripple Effect – all powered by the Battlefield Central Technology (BCT) team – have come together to focus on the future of the franchise, a connected Battlefield universe filled with immersive experiences built on our unique DNA.

At Ripple Effect, we are a studio where you can do the best work of your career. Above all, we're driven by quality - in the games we create, and in the studio we've built.

Our values: We believe every day our work should be better than it was the day before. We iterate, innovate, and support our devs as they grow in their crafts and push one another toward mastery. We believe in operating with integrity, and creating an inclusive team where everyone's ideas are heard.

With studios located in Los Angeles and Vancouver, Ripple Effect has been dedicated to the Battlefield franchise since our founding as DICE LA in 2013.

We're all-in on the future and our most ambitious Battlefield yet. Want to be part of something special? Read on.

We are looking for a Senior Manager, Business Operations and Performance for Battlefield. You'll shape the franchise's future by building and operationalizing its five-year strategy. You'll play a pivotal role in turning Battlefield's long-term vision into reality—operationalizing our five-year strategy, guiding cross-franchise decisions, partnering with teams across EA and ensuring every choice advances both player experience and our performance.

Responsibilities

1. Strategy & Operationalization

  • You will translate Battlefields 5-year strategy into executable plans across franchise, studio, and EA teams.
  • You will evaluate and evolve Battlefield's strategy in response to market trends, emerging technologies, trends and player needs.
  • You will create efficiency, transparent and balanced decision-making and governance across the franchise.

2. Live Service & Performance

  • You will graduate to be the business & performance lead partner supporting live service operations to meet business targets.
  • You will advocate for analytics, market and product insights that create actionable improvements to live service and franchise performance.
  • You will enhance the process for setting financial and strategic goals, working with diverse EA teams and advocating for the needs of the franchise.

3. Cross-Franchise Alignment

  • You will drive initiatives across diverse projects simultaneously, requiring coordination and critical analysis to make decisions that maximize both short- and long-term success.
  • You will operationalize live operations planning, bringing together diverse partners.

4. Franchise Growth & Values

  • You will identify new growth opportunities across platforms, regions, and audiences.
  • You will advocate for Battlefield values, foster a collaborative, player-first culture and coach others to maximize their impact.

You will demand a strategic and operational thinker who is player-focused and ready to propel the Battlefield Franchise to new heights.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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