Strategic Account Manager (R-18654)

Dun & Bradstreet is seeking a Strategic Account Manager to manage existing client accounts, ensuring high retention rates and identifying upsell opportunities. The role involves periodic client meetings, cross-selling D&B products, and promoting ESG reports. The manager will be responsible for business targets, timely renewals, and managing accounts receivables, while maintaining strong client relationships through regular updates and courtesy meetings. This position requires a proactive approach to risk profiling and revenue fulfillment.

Must Have

• Complete ownership of existing accounts
• Periodic meetings with all customers in the portfolio
• Ensuring touch points in different business segment of customers in the portfolio
• Ensure Retention rate of 85% and upwards on the existing account base
• Explore opportunities of upselling accounts through cross- sell/upsell via other D&B product & offerings
• Ensuring upsell of ESG reports to all customers in the portfolio
• Identifying market research opportunities in the existing accounts and build pipeline of the same
• Identification and planning through risk profiling - high/low and accordingly plan sales and revenue fulfillment
• Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally
• Responsible for the overall accounts receivables, document collection for the allotted accounts
• Provide industry updates/D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings
• Ensure Bundled sales of D-U-N-S registered & ESG registered in existing accounts, comprising at least 35% of volumes allocated
• Responsible for the business targets of self
• Qualification: MBA (Finance/Marketing)
• Experience: Min 3+ years of relevant in corporate client relationship management
• Analytical capabilities and problem solving
• Sound business knowledge/update on current affairs
• Ready to Travel

Good to Have

• Knowledge of Trade finance and other banking products
• Experience in credit ratings/consulting/advisory

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers

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Dun & Bradstreet’s proprietary suite of reports help position your business and acts as a catalyst in generating interest among existing and potential business partners. It gives your business the advantage of Dun & Bradstreet’s outlook to establish the legitimacy, ownership, creditworthiness, overall standing against industry standards and business viability. Our reports are a proactive tool for businesses seeking to establish an updated profile thereby positioning the true picture to stakeholders globally.

Key Responsibilities:

• Complete ownership of existing accounts
• Periodic meetings with all customers in the portfolio
• Ensuring touch points in different business segment of customers in the portfolio
• Ensure Retention rate of 85% and upwards on the existing account base
• Explore opportunities of upselling accounts through cross- sell/upsell via other D&B product & offerings
• Ensuring upsell of ESG reports to all customers in the portfolio
• Identifying market research opportunities in the existing accounts and build pipeline of the same
• Identification and planning through risk profiling - high/low and accordingly plan sales and revenue fulfillment
• Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externally
• Responsible for the overall accounts receivables, document collection for the allotted accounts
• Provide industry updates/D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings
• Ensure Bundled sales of D-U-N-S registered & ESG registered in existing accounts, comprising at least 35% of volumes allocated
• Would be responsible for the business targets of self

Key Skills:

• Qualification: MBA (Finance/Marketing)
• Experience: Min 3+ years of relevant in corporate client relationship management
• Knowledge of Trade finance and other banking products would be preferred
• Experience in credit ratings/consulting/advisory
• Analytical capabilities and problem solving
• Sound business knowledge/update on current affairs
• Ready to Travel

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb

. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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