Strategic Operations Program Support Director

1 Month ago • 12 Years + • Operations

Job Summary

Job Description

The Strategic Operations Program Support Director will be responsible for developing, planning, and executing measurements, reporting, and key initiative tracking across the global organization. This role involves identifying and supporting systemic improvements to program execution through new tools, processes, policies, and best practices. The director will work closely with senior management on product strategy, program reviews, and quality management, and will perform end-to-end program management from inception to customer site deployment. This role requires managing cross-functional teams to ensure timelines, quality, and budget align with program expectations. The ideal candidate will be a collaborative leader with strong interpersonal, communication, analytical, and problem-solving skills.
Must have:
  • Manage complexities to drive operational efficiency and streamlined communications.
  • Interact with VPs and higher for planning and strategic discussions.
  • Play a CATALYST role in change management.
  • Thorough understanding of project/program management techniques.
  • Demonstrated experience managing cross functional teams.
  • Collaborative leader, ensuring support from internal contributors.
  • Strong interpersonal, team building, and relationship skills.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to organize and prioritize work and manage changing priorities.
Good to have:
  • Understanding of Blue Yonder’s or competitive supply chain solutions.
  • Excellent knowledge in using various MS tools, Confluence.
  • Experience with machine learning and AI, Automation.
  • Master’s degree in business or related field of study.

Job Details

Primary Responsibilities: 

  • Develop, Plan and execute Measurements, Reporting and Key initiative tracking across global organization  

  • Identify and support systemic improvements to program execution through new tools, processes, policies, procedures, standardization of project lifecycle, and best practices capture/sharing to support the organization’s strategic goals 

  • Identify potential program risks and issues early and proactively work with relevant stakeholders to mitigate them. 

  • Work closely with senior management on product strategy, organization initiatives, program reviews and quality management 

  • Perform end-to-end program management starting from inception to customer site deployment of software products 

  • Work across geographical teams to ensure timeline, quality and budget are kept in line with the program expectations 

Required Experiences: 

  • Proven experience in managing complexities to drive operational efficiency, simplification and streamlined communications and reporting.  

  • Experience in interacting with VPs and higher for planning, budgeting, and strategic discussions 

  • Experience in playing a CATALYST role in change management 

  • Thorough understanding of project/program management techniques and methods 

  • Thorough understanding of continuous improvement principle and techniques 

  • Demonstrated experience managing cross functional teams to deliver comprehensive offerings or programs to market 

 

  • Collaborative, but confident leader who can ensure support from a diverse set of internal contributors to the overall mission of building a robust, external developer community 

  • Strong interpersonal, team building and sustaining relationship skills 

  • Excellent verbal and written communication skills, particularly presentation experience to senior levels of management 

  • Strong analytical and problem-solving skills 

  • Ability to organize and prioritize work, work independently and within ambiguity, produce deliverables, establish realistic goals and deadlines and manage changing priorities 

  • 12+ years program/product management experience 

  • Bachelor’s degree in business or related field of study  

Preferred Experiences: 

  • Understanding of Blue Yonder’s or competitive supply chain solutions 

  • Excellent knowledge in using various MS tools, Confluence 

  • Experience with machine learning and AI, Automation  

  • Master’s degree in business or related field of study 

Our Values


If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Similar Jobs

Bosch Group - Assistant to Branch Management

Bosch Group

Stuttgart, Baden-Württemberg, Germany (On-Site)
1 Week ago
T systems - German Translator

T systems

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Morning Star - Analyst, US RMBS Ratings

Morning Star

Mumbai, Maharashtra, India (Hybrid)
1 Month ago
Alten Technology - Advanced Vehicle Dynamics Engineer

Alten Technology

Auburn Hills, Michigan, United States (On-Site)
1 Month ago
beghou consulting - Consultant- Commercial Operations & Analytics

beghou consulting

Thousand Oaks, California, United States (Hybrid)
1 Month ago
Hawkeye Innovations - Match Operations Assistant - Liège

Hawkeye Innovations

Liège, Wallonia, Belgium (On-Site)
2 Months ago
boulder media - People Operations Specialist

boulder media

Islamabad, Islamabad Capital Territory, Pakistan (Remote)
2 Weeks ago
Philips - Cloud Operations Specialist

Philips

Genoa, Liguria, Italy (On-Site)
3 Weeks ago
Axon - Commercial Operations Analyst - Quoting

Axon

San Francisco, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Assystems - Project Engineering Manager – Substation (Head of Electrical Engineering)

Assystems

Gurugram, Haryana, India (On-Site)
8 Months ago
ISS Stoxx - EMEA Business Development Representative

ISS Stoxx

London, England, United Kingdom (On-Site)
1 Month ago
Playtika - Growth Ventures-Director of Marketing

Playtika

Israel (On-Site)
6 Months ago
Rocket - License Management Specialist

Rocket

United States (Remote)
4 Weeks ago
Funko - Operations Coordinator (12 Month Maternity Cover Fixed Term)

Funko

Coventry, England, United Kingdom (On-Site)
2 Weeks ago
Growe - Financial Controller

Growe

Warsaw, Masovian Voivodeship, Poland (On-Site)
3 Weeks ago
Hasbro - Senior Executive Assistant

Hasbro

Pawtucket, Rhode Island, United States (Hybrid)
2 Weeks ago
Granicus - Software Engineer 3

Granicus

Costa Rica (Remote)
1 Month ago
Nintendo - CONTRACT - Associate Account Administrator

Nintendo

Redmond, Washington, United States (Hybrid)
7 Months ago
Nintendo - Associate Communications Specialist

Nintendo

Redmond, Washington, United States (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Monterrey, Nuevo Leon, Mexico

Salesforce - Technical Architect

Salesforce

Mexico City, Mexico (On-Site)
9 Months ago
C3 IoT - Accounting Operations Analyst

C3 IoT

Guadalajara, Jalisco, Mexico (On-Site)
2 Weeks ago
Netflix - Senior Data Engineer, Commerce Product

Netflix

Mexico City, Mexico City, Mexico (On-Site)
4 Months ago
Univision - Talent Management Analyst

Univision

Mexico City, Mexico (On-Site)
1 Month ago
USE Insider - Solutions Architect - Mexico

USE Insider

Mexico City, Mexico City, Mexico (Hybrid)
8 Months ago
TALA - Senior DevOps Engineer

TALA

Mexico City, Mexico (Remote)
3 Weeks ago
Mcdonalds - Software Engineer II - Android

Mcdonalds

Mexico City, Mexico (Hybrid)
1 Month ago
Mcdonalds - Software Development Engineer II C#

Mcdonalds

Mexico City, Mexico (Hybrid)
1 Week ago
Bosch Group - Security Specialist in Protection and Supply Chain

Bosch Group

Mexicali, Baja California, Mexico (On-Site)
2 Weeks ago
Nagarro - Staff Engineer, Java Fullstack

Nagarro

Mexico (Remote)
8 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Sporty - IN Associate - Payment Operations

Sporty

Mumbai, Maharashtra, India (On-Site)
3 Months ago
FalconX - Senior Revenue Operations Associate

FalconX

New York, New York, United States (Hybrid)
2 Months ago
Tencent - Game Operation Intern

Tencent

Dubai, Dubai, United Arab Emirates (On-Site)
4 Months ago
boulder media - People Operations Specialist

boulder media

Islamabad, Islamabad Capital Territory, Pakistan (Remote)
2 Weeks ago
Tesla - Senior Field Operations Specialist, Commercial Energy and Charging

Tesla

North Holland, Netherlands (On-Site)
4 Months ago
NinjaVan - Internship (Operation Excellence)

NinjaVan

Shah Alam, Selangor, Malaysia (On-Site)
8 Months ago
OKX - Team Lead, Sanction Operations

OKX

Budapest, Hungary (Hybrid)
1 Month ago
Playtika - Technical Operation Specialist

Playtika

Israel (On-Site)
8 Months ago
Interactive Brokers - Clearing Operations Analyst

Interactive Brokers

Singapore (Hybrid)
2 Weeks ago
beghou consulting - Associate Manager, Commercial Operations & Analytics

beghou consulting

Boston, Massachusetts, United States (Hybrid)
8 Months ago

Get notifed when new similar jobs are uploaded

About The Company

We are a proven, passionate bunch of disruptors. Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet. Collaboration, respect, and a great work-life balance earned us the title of "Best Place to Work- Employees' Choice" by Glassdoor. Our people are smart, creative, rock stars with over 400 patents and 10,000 people years of domain expertise. Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential.™

Dallas, Texas, United States (Hybrid)

Dallas, Texas, United States (On-Site)

Dallas, Texas, United States (Hybrid)

Tokyo, Japan (On-Site)

Barcelona, Catalonia, Spain (On-Site)

Dallas, Texas, United States (Hybrid)

Monterrey, Nuevo Leon, Mexico (On-Site)

Monterrey, Nuevo Leon, Mexico (On-Site)

Las Vegas, Nevada, United States (On-Site)

Dallas, Texas, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by JDA

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug