RESPONSABILITIES :
*Maintain and deploy new systems accordance with the processes (Checklist, CAB, patch management)
*Optimize and exploite the IT infrastructure and continue to manage the systems and applications
*Monitor, tune system & applications performance and resolution of incidents following alerts
*Participation in asset management
*Ensure that backups are working properly
*Ensure the link between production, clients and IT teams
*Connect with the clients. Ensure fast project setup between the team of the client and our own team (System / network / security questionnary)
*Licenses management
*Complete security review and help to ensure ISO 27001
*Provide helpdesk service to users in accordance with the SLA
*Provide quality documentation (DAT, SOP, User guides)
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