Technical Support Analyst II
Job Summary
Job Description
This role requires a Technical Support Analyst II with over 5 years of experience in middleware maintenance and support, specifically focusing on IBM Integration Bus (IIB) and IBM App Connect Enterprise (ACE). The candidate must be proficient in MQ, SOAP WebServices, Rest APIs, and ESQL. Responsibilities include troubleshooting and analytical tasks, with a willingness to work 24x7. Strong communication skills are essential. Telecom domain experience is mandatory, along with experience handling various message domains like XMLNSC, JSON, and SOAP.
Must have:
- 5+ years in middleware maintenance and support
- IBM Integration Bus (IIB) and ACE proficiency
- Proficiency in MQ, SOAP WebServices, Rest APIs, ESQL
- Willing to work 24x7
- Good analytical and troubleshooting skills
- Good communication skills
- Telecom Domain Experience
- Experience with XMLNSC, JSON, and SOAP
3 skills required
Job Details
TSA-2
- 5+ years of Experience in middleware maintenance and support with strong focus on IBM Integration Bus(IIB) and IBM App Connect Enterprise(ACE)
- Proficiency in MQ, SOAP WebServices, Rest APIs, ESQL
- Willing to work 24x7.
- Good analytical, troubleshooting and communication skill.
- Telecom Domain Experience is must.
- Experience in dealing with various message domains like XMLNSC, JSON and SOAP.
Location(s):
IN.Bangalore.OfficeSimilar Jobs
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About The Company
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work.
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