Test/Migration Expert

Project description

This is a consultancy project in the Banking sector focused on Testing and Migration Services for operations preparations. The role involves working on operations-related process flows, particularly for retail payments, service desk tool configuration, and operations reporting.

Responsibilities

• Draft, review, and present operations-related process flows, preferably related to retail payments
• Create process visualizations using specialized programs (e.g., Visio)
• Configure and maintain Service Desk tools including ticketing systems and monitoring tools
• Develop operations reporting frameworks, dashboards, and visualizations for business monitoring and reporting
• Apply ITIL 4 framework principles to operational processes

Skills

Must have

• 5+ years of hands-on experience in test and migration operations
• Proven expertise in drafting, reviewing and presenting operations-related process flows, preferably related to retail payments
• Experience in using programmes to visualize process flows (e.g. Visio)
• Knowledge of Service Desk tools such as ticketing tools and monitoring tools, with hands-on experience in configuring relevant tools
• Expertise in operations reporting, creating dashboards and visualizations for business monitoring and reporting
• Advanced knowledge of ITIL 4 and related certifications
• Business fluent English language proficiency
• Banking domain knowledge
• Strong communication skills and capability of taking initiative

Nice to have

• Experience working with financial institutions in regulated environments
• Familiarity with compliance and background verification processes in the banking sector
• Additional ITIL certifications beyond ITIL 4 Foundation

Other

• Languages: English: C1 Advanced
• Seniority: Senior

Luxoft Benefits*

Global Relocation

• Relocation options **
• Experience in an international environment
• Cross-cultural experience

Recognition and Evaluation

• Feedback culture
• Regular appraisals

Time Off***

• Annual holiday - 20 or 26 days. The duration of the leave depends on the overall seniority
• Occasional leave - 1 or 2 days/ depending on the circumstances
• Child care leave - 2 days or 16 hours per year
• Absence due to force majeure - 2 days or 16 hours per year
• Maternity Leave - 20 weeks
• Parental Leave - 41 weeks
• Paternity Leave - 14 days

Luxoft Training Center

• Expert-led tech courses covering basic to advanced topics
• Internal instructor-led soft skills courses
• Comprehensive in-house self-learning resources for both soft and hard skills
• Access to external self-learning libraries like ProQuest eBook and Udemy for Business
• Cloud Programs: MS Cloud Academy, AWS Partner Academy, Google Cloud Academy
• Custom Learning Programs: upskilling, reskilling, technical mentorship
• Leadership Programs for Managers

Well-being and Work-life Balance

• Multisport card
• Possibility to order Multisport card at the corporate rate for family members
• LuxGood Program: wellbeing seminars, contests, relaxation sessions, yoga sessions, etc.
• One Team Program: Buddy for each New Joiner; seminars, meeting and workplace space to support integration with local community and culture; “Hire me” workshops for partners
• Preferential banking offer
• Preferential car leasing offer
• Cafeteria program discounts for shops, cinema tickets, holiday offers
• Luxoft Social Benefit Fund: sport and recreation benefits, the possibility to receive financial support

Health Care

• Private Healthcare Insurance with unlimited access to specialists
• Full dental support
• Travel Insurance
• Possibility to add private healthcare coverage for family members at the corporate rate
• Life insurance at the corporate rate for employees and family members, including payment of the basic package for the employee by the employer
• Reimbursement for corrective glasses

Company Events and Friendly Environment

• Many fun social activities organized by the Luxoft team offline in your city
• Online entertainment events for whole company and local team events
• A workplace where you’re treated with respect within a multicultural team

Internal Mobility

• Rotation between projects and accounts
• New career opportunities

Self-Learning Library

CSR Projects

*The acquisition of rights to the above benefits depends on the form of cooperation. Benefits apply to those employed under a contract of employment.

**Please note that relocation is not available for all open positions. At Luxoft Poland it is possible to work remotely only from the territory of Poland.

***Options offered by the Polish government.