TPM, AI Strategy & Programs

eBay

Job Summary

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and reinventing the future of ecommerce. The AI Strategy, Programs & Partnerships team drives high-impact AI initiatives, shaping eBay’s AI strategy and delivering partnerships. This Technical Program Manager (TPM) role involves turning strategic ideas into action, orchestrating cross-functional initiatives, and engaging deeply with Engineering and Research teams to accelerate innovation and deliver business outcomes.

Must Have

  • Complete the roadmap for AI programs and partnerships
  • Collaborate with cross-functional teams for alignment
  • Establish success metrics, track progress, and communicate outcomes
  • Lead execution across multiple concurrent AI initiatives
  • Manage complex dependencies and ensure timely delivery
  • Identify risks early and drive mitigation strategies
  • Serve as connective tissue across multiple organizations and workstreams
  • Drive alignment through structured planning and executive readouts
  • Partner with internal teams to scale best practices for program delivery
  • Support the evaluation, setup, and management of key AI partnerships
  • Collaborate with Legal, Privacy, and other teams to ensure compliance
  • Translate partnership opportunities into actionable projects with clear objectives and metrics
  • Lead program-level reporting and executive communications
  • Provide concise, data-informed updates on progress and performance
  • Ensure visibility across leadership and partner teams
  • 8+ years of experience in program management, strategy, or consulting roles
  • Proven success leading large, sophisticated, cross-functional programs in data or technology domains
  • Strong problem-solving and communication skills
  • Ability to navigate ambiguity and build alignment across teams
  • Experience collaborating with research and engineering functions on emerging technologies
  • Strategic approach and ability to connect execution to long-term business outcomes

Good to Have

  • Consulting or strategic operations background

Job Description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

The AI Strategy, Programs & Partnerships team at eBay drives some of the eBay's high-impact AI initiatives. The team leads strategic, cross-functional programs, helps shape eBay’s AI strategy, and delivers partnerships with leading organizations, and partners. From defining long-term AI vision and priorities to launching high-visibility pilots, the team works across boundaries to accelerate innovation and deliver tangible business outcomes.

We’re looking for a Technical Program Manager (TPM) who thrives at the intersection of strategy, execution, and partnerships—someone who can turn strategic ideas into action and orchestrate sophisticated, cross-functional initiatives.

This role is ideal for someone who enjoys operating in ambiguity, is comfortable engaging in technical conversations, and brings a consulting-like approach to framing problems, building alignment, and driving outcomes.

You won’t be writing code, but you’ll be encouraged to understand technical concepts, engage deeply with Engineering and Research teams, and connect execution to eBay’s broader AI strategy. The right candidate will combine critical thinking, program structure, and hands-on execution in equal measure.

What you will accomplish:

Program Strategy and Roadmap

  • Complete the roadmap for AI programs and partnerships, translating strategic priorities into measurable goals and deliverables.
  • Collaborate with Product, Research, Marketing, and other cross-functional teams to ensure alignment across workstreams.
  • Establish success metrics, track progress, and communicate outcomes.

Execution and Delivery

  • Lead execution across multiple concurrent AI initiatives.
  • Manage complex dependencies, set milestones, and ensure timely delivery across global teams.
  • Identify risks early and drive mitigation strategies.

Cross-Functional Collaboration

  • Serve as the connective tissue across multiple orgs and workstreams.
  • Drive alignment through structured planning, discovery, and executive readouts.
  • Partner with internal teams to scale best practices for program delivery.

Strategic Partnerships

  • Support the evaluation, setup, and management of key AI partnerships with external players.
  • Collaborate with Legal, Privacy, and other teams to ensure compliance and readiness.
  • Translate partnership opportunities into actionable projects with clear objectives and metrics.

Reporting and Communication

  • Lead program-level reporting and executive communications.
  • Provide concise, data-informed updates on progress and performance.
  • Ensure visibility across leadership and partner teams.

What you will bring:

  • 8+ years of experience in program management, strategy, consulting roles.
  • Proven success leading large, sophisticated, cross-functional programs— in data, or technology domains.
  • Strong problem-solving and communication skills, with the ability to navigate ambiguity and build alignment across teams.
  • Experience collaborating with research and engineering functions on emerging technologies.
  • Strategic approach and ability to connect execution to long-term business outcomes.
  • Consulting or strategic operations background preferred.
  • Bachelor’s degree in Engineering, Business, or related field; MBA or equivalent experience a plus.

The base pay range for this position is expected in the range below:

$132,000 - $176,200

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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About Us

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eBay Inc. (NASDAQ: EBAY) is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

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5 Skills Required For This Role

Cross Functional Communication Problem Solving Game Texts Cross Functional Collaboration

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