Training Coordinator II

13 Minutes ago • All levels
Teaching

Job Description

This role involves collaborating with the Lead Training Coordinator to ensure instructional consistency and quality. Responsibilities include scheduling training sessions, managing the PSHS training calendar, handling learner registration, and coordinating resources like classrooms and equipment. The coordinator will also assist with LMS data, prepare program documents and reports, and provide professional customer service to trainees and clients. General administrative support to the Disaster Management Training team is also required.
Good To Have:
  • Previous experience in an administrative, clerical, customer service, or training support role preferred
  • Experience in an educational, training, or government sector environment is an advantage
  • Customer service background desirable
  • Flexibility and adaptability in a fast-paced, multicultural environment
  • Interest in disaster management, safety, training operations, or public service is considered an asset
Must Have:
  • Collaborate with the Lead Training Coordinator to ensure instructional consistency and training quality
  • Schedule training sessions and manage the PSHS training calendar
  • Manage learner registration, confirmations, waitlists, and attendance tracking
  • Coordinate classrooms, training rooms, equipment, and learning resources
  • Assist with the preparation and management of data for the new Learning Management System (LMS)
  • Prepare, format, and distribute program documents, reports, and training materials
  • Develop and submit program updates and reports to the Customer within required timeframes
  • Support program management through monthly reporting, progress updates, and participant coordination
  • Maintain and update training records, databases, and documentation archives
  • Monitor and track office supplies and ensure timely replenishment
  • Provide professional customer service to trainees and clients, including check-in, orientation, and responding to inquiries
  • Perform basic reception duties when required, including welcoming visitors and handling phone/email correspondence
  • Assist with organising meetings, workshops, and events (e.g., agenda preparation, room setup)
  • Provide general administrative support to the Lead Training Coordinator and wider PSHS Disaster Management Training team
  • Strong written and verbal communication skills in English and Bahasa Melayu
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Excellent attention to detail with strong organisational and time-management skills
  • Ability to manage multiple tasks simultaneously and work to deadlines
  • Ability to work collaboratively in a team and independently with minimal supervision

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About This Role

  • Collaborate with the Lead Training Coordinator to ensure instructional consistency and training quality.
  • Schedule training sessions and manage the PSHS training calendar for both internal and external stakeholders.
  • Manage learner registration, confirmations, waitlists, and attendance tracking.
  • Coordinate classrooms, training rooms, equipment, and learning resources.
  • Assist with the preparation and management of data for the new Learning Management System (LMS).
  • Prepare, format, and distribute program documents, reports, and training materials.
  • Develop and submit program updates and reports to the Customer within required timeframes.
  • Support program management through monthly reporting, progress updates, and participant coordination.
  • Maintain and update training records, databases, and documentation archives.
  • Monitor and track office supplies and ensure timely replenishment.
  • Provide professional customer service to trainees and clients, including check-in, orientation, and responding to inquiries.
  • Perform basic reception duties when required, including welcoming visitors and handling phone/email correspondence.
  • Assist with organising meetings, workshops, and events (e.g., agenda preparation, room setup).
  • Provide general administrative support to the Lead Training Coordinator and wider PSHS Disaster Management Training team.

Qualifications & Requirements

Essential Skills

  • Strong written and verbal communication skills in English and Bahasa Melayu.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Excellent attention to detail with strong organisational and time-management skills.
  • Ability to manage multiple tasks simultaneously and work to deadlines.
  • Ability to work collaboratively in a team and independently with minimal supervision.

Preferred/Desirable

  • Previous experience in an administrative, clerical, customer service, or training support role preferred.
  • Experience in an educational, training, or government sector environment is an advantage.
  • Customer service background desirable.
  • Flexibility and adaptability in a fast-paced, multicultural environment.
  • Interest in disaster management, safety, training operations, or public service is considered an asset.

This role is ideal for a proactive individual seeking growth in an international training environment while contributing to a high-impact national program supporting Brunei’s resilience and preparedness goals.

Position Type

Temporary (Fixed Term)

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com

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