Workplace Experience Specialist

The Workplace Experience Specialist plays a pivotal role in ensuring the smooth operation of the office, creating a safe, efficient, and engaging work environment for all employees. This role involves managing day-to-day office facilities and ensuring compliance with workplace health and safety regulations.

Due to the nature of the role, there is a requirement to be in the office 5 days per week.

Key responsibilities will include:

• Coordinate the day-to-day operations to ensure an efficient and safe work environment, under the guidance of the Workplace Experience Lead.
• Complete JIRA service desk requests, ensuring timely response to requests in accordance with established service expectations, while maintaining high standards of customer service.
• Ensure cost-effective use of resources and tracking expenses within the allocated budget provided by the Workplace Experience Lead.
• Maintain relationships with internal and external stakeholders, ensuring timely and quality service delivery.
• Plan and execute in office events from start to finish, including managing logistics, coordinating with vendors, overseeing budgeting, and ensuring proper event setup for a seamless and successful experience.
• Manage office access cards, including issuing new cards for employees and visitors, revoking access during offboarding, and conducting regular card audits and reporting to ensure compliance with security protocols.
• Coordinate all office maintenance needs including repairs and cleaning services to maintain a safe and efficient work environment.

What you will bring to the role:

• Proven experience in a similar role in a fast growth dynamic environment with a hybrid way of working.
• Previous experience in workplace experience, employee engagement or office coordination is highly desirable.
• Experience executing and hosting events.
• Basic understanding of project coordination, with good time management skills and the ability to handle multiple tasks and prioritise work effectively.
• Familiarity with Work Health and Safety guidelines and emergency management processes is desirable.
• High levels of attention to detail and proactive problem solving skills.
• Creative thinker and innovative, with an eye for detail, design and presentation.