Data Analytics Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Certilogo is the world’s leading provider of connected product solutions that empowers brands to turn their physical products into digital media assets, which deliver ‘connected product’ services that convey trust, generate engagement, and drive circular and sustainable shopping.

Over 80 brands have partnered with Certilogo, with 1 consumer connecting every 3.8 seconds to instantly verify the authenticity of the products they purchase, access content, information, and services offered through frictionless and curated branded journeys.

Certilogo was acquired by eBay group in 2023 and has continued to build on its mission to empower brands by elevating the customer experience and providing connected product solutions that convey trust, generate engagement, enable circular services and support sustainable business models.

About the Role and Team

Reporting into the GM, you will be responsible for shaping and leading Certilogo’s data strategy, governance, and business intelligence capabilities. Your mission is to ensure that high-quality, well-governed, and privacy-compliant data is consistently leveraged to drive strategic decision-making, operational excellence, client satisfaction and long-term business value.

You will provide guidance for our client-facing data services, including dashboards and tailored insights, that help brand clients understand consumer engagement, measure the performance of our service, and assess issues such as counterfeiting activity. You will also provide strategic input, define requirements, and partner closely with engineering, and product teams to ensure that the solutions delivered align with client needs and business objectives.

What You Will Accomplish

Data Strategy, Governance & Infrastructure

• Define and implement a robust data governance framework that ensures high data quality, integrity, security, and compliance.
• Collaborate and consult on the evolution of our data infrastructure, including pipelines, models, and cloud platforms, in close collaboration with Engineering.
• Standardize data access policies and documentation to support scalable and efficient data operations across departments.
• Ensure business-wide alignment on KPI frameworks, data definitions, and ownership structures.

Client-Facing Data Services & Intelligence

• Lead the delivery of insights and dashboards for clients, providing visibility into product usage, counterfeiting signals, and performance metrics.
• Oversee the creation of tailored reports that support client decision-making and service optimization.
• Ensure high standards in data accuracy, timeliness, and clarity in all external deliverables.

Business Intelligence & Enablement

• Own and evolve the internal BI ecosystem, from dashboarding to reporting pipelines.
• Support leadership and teams with real-time and ad hoc insights that inform priorities and performance management.
• Promote data self-sufficiency across functions by enabling access to intuitive tools and training.

Cross-Functional Leadership & Strategic Influence

• Collaborate with Product and Engineering to align data infrastructure and access layers with both internal and client needs.
• Serve as a strategic partner to the GM and the Certilogo management team on all matters involving data and analytics.
• Mentor and guide internal team members and act as a thought leader in fostering a data-driven culture.

Privacy & Compliance

• Act as Certilogo’s point person for all matters related to data privacy and compliance.
• Coordinate with internal stakeholders (e.g., Marketing, BD, AM) to ensure alignment with privacy frameworks.
• Serve as the main interface with eBay Legal on data privacy governance, policies, and implementation.

What You Will Bring

• Strong experience in data analytics, governance, and BI, including senior roles with cross-functional impact and strategic ownership.
• Proven ability to lead data strategy, infrastructure planning, and governance programs at scale.
• Demonstrated expertise in data privacy and regulatory compliance, with a strong working knowledge of GDPR and related frameworks.
• Experience coordinating with legal teams on data privacy and compliance implementation.
• Hands-on familiarity with modern data stacks (e.g., Snowflake, BigQuery, dbt, Airflow), BI tools (e.g., Tableau, Power BI, Looker), and cloud platforms.
• Excellent communication and stakeholder engagement skills — including the ability to present complex insights to C-level clients and advocate for data initiatives internally.
• A collaborative, proactive mindset and passion for operationalizing high standards in data ethics and business enablement.
• Ability to mentor and guide junior talent, and foster a data-driven culture across the organization. This role will have 1 direct report.