Data Operations Analyst

Department: Marketing

Employment Type: Permanent - Full Time

Location: Jakarta, ID

Description

Role Overview

• As a hands-on technical role within the Central Analytics team, you will collaborate across 12 gaming studios and multiple data functions to ensure accurate and actionable marketing data.
• Responsible for QA setup and maintenance across the organisation between multiple data sources - such as installs, users, events, revenue and spend.
• Assist with mobile attribution setup and data flow across channels (e.g. AppLovin, Google Ads, Unity Ads).
• Support user acquisition in data analysis, investigations and surfacing of data on dashboards.
• Proactively identify and resolve data tracking discrepancies by collaborating with user acquisition managers, developers, and analysts to ensure accurate attribution and clean data flow
• Support user acquisition with technical campaign setup (deeplinks, postbacks, etc.).
• Help teams interpret marketing data by ensuring consistent taxonomy and event tracking.
• Work with Business Intelligence and Data Engineering to optimise post-install event tracking to support LTV modeling, event-based targeting and overall decision making.
• Work with Data Engineering on how sources and campaigns are tracked to ensure accuracy in data models.

Required Skills, Knowledge and Expertise

• Experience with MMP partners (AppsFlyer / Adjust)
• Experience with data visualization tools (e.g., Looker, Tableau) or data warehouse platforms (e.g., BigQuery, Snowflake)
• Experience working with lots of data from multiple sources
• Experience working in or with User Acquisition or performance marketing generally
• Excellent attention to detail and meticulous approach to organising projects, settings and documentation.
• A sophisticated approach to navigating organisations and relationships.
• Skilled at explaining difficult concepts to a wide range of stakeholders.

Working at Tripledot

• 24 days holiday: 12 Days in your first year but then enjoy 24 days of paid holiday to relax and refresh throughout the year, in addition to national & bank holidays.
• Hybrid Working: We work in the office 3 days a week, Tuesdays and Wednesdays, and a third day of your choice. 
• 20 days fully remote working: Work from anywhere in the world, 20 days of the year.
• Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our  team spirit.
• Breakfast & Lunch: Relish daily provided breakfast and lunch to keep you fueled and focused.
• BPJS HEALTH: Elevate your well-being and peace of mind, ensuring robust health security with seamless enrolment in BPJS Health!
• BPJS SOCIAL: Secure your employment rights with BPJS Social.
• Festivity Allowance: Celebrate festive occasions with an additional festive allowance.
• Health Insurance: Stay covered with comprehensive health insurance for you and your loved ones.
• Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
• Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]