Director, Sales

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Director of Sales presides over the revenue and operations of a sales team. These sales executives are hunters that are the first and primary customer point of contact selling into this account base. As the leader, the Director effectively manages this team to expand the product saturation in the territory, build the customer base in untapped markets and displace NiCE Actimize competitors while holding their own account base. 

How will you make an impact?  

• Extensive strategic development and deployment of the organizational sales strategy as well as best practices methodologies that demonstrate NiCEActimize’s extensive capabilities as an advanced solution provider. 
• Leverage sales and leadership experience to drive exceptional sales process and performance management within their department population. 
• Provides results driven and thoughtful direction to sales individual contributors that improves sales skills and drives  quota  attainment 
• Master a deep understanding of the qualitative strategies and initiatives of the NiCE Actimize sales team, including an understanding of the performance metrics or KPIs that will be used to measure the success of execution. 
• Drive and develop account plans with the sales executives that position NiCEActimize capabilities in anticipation of customer’s business strategies and goals. 
• Consult and plan with internal sales partners and develop methods to address and resolve account challenges outside the capacity of the sales executive. 
• Confidently speak in great detail regarding all of NiCEActimize’s products while working in deep collaboration when necessary with the functional, industry or technical partners. 
• When necessary, engage account team, partners, and internal company resources in creating and executing account strategy 
• Provide critical insights to the sales executives and customers that generate best-in-class credibility and contribute to a market leadership position for the company. 
• Drive the analysis of customer’s business situations from multiple viewpoints to identify gaps and new opportunities. 
• Create and execute high revenue, multi-year business plans with the sales executives. 
• Communicate information about internal NiCEActimize changes and actions while protecting customer from negative impact 

Have you got what it takes?

• At least 10 years of experience selling multiple software products and services into sophisticated financial services accounts.  A minimum of 5 years of previous experience leading a software or technology sales team is preferred. 
• Comprehensive leadership abilities around coaching employees and proactively managing performance as well as departmental development of objectives, goals and KPIs. 
• Substantive exposure and engagement with the planning, execution and management of complex software sales and marketing projects. 
• Exceptional communication and presentations skills that build confidence and credibility. Highly articulate and able to confidently explain complex models in a clear simplified manner. 
• Demonstrated ability to develop relationships with the ‘C’ or VP level business users to articulate business value and influence strategic application of NiCEActimize solutions. 
• Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results. 
• Strong domain expertise combined with advanced strategic and project management skills. Able to manage multiple, complex sales opportunities simultaneously. 
• Travel up to 50% 

You will have an advantage if you also have:

• Experience/knowledge of Actimize solutions.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCEis a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCE!

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.