Enterprise Account Manager
Job Summary
Job Description
As an Enterprise Account Manager for Flow’s Hospitality Brand, the role involves onboarding and managing relationships with corporate housing providers, online travel agents, and other distribution partners. Key responsibilities include generating new business, collaborating with cross-functional teams to drive sales, and securing group bookings. The role also requires enhancing brand visibility and ensuring a positive client experience. The Account Manager will also be responsible for leading contract negotiations, overseeing partner onboarding, and analyzing booking trends to refine sales strategies. The ideal candidate will thrive in a fast-paced, sales-driven environment and build long-term partnerships.
Must have:
- 1-3 years of experience in sales or account management in hospitality
- Proven track record of meeting or exceeding sales targets
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
Good to have:
- Familiarity with property management systems (PMS)
- Familiarity with distribution channels is a plus
Perks:
- Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
- Paid time off and 13 paid holidays
- 401(k) retirement plan
- Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
- Access to HSA-compatible plans
- Pre-tax commuter benefits
- Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
9 skills required
Job Details
About the Company
Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.
Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.
About the Role:
As an Enterprise Account Manager for Flow’s Hospitality Brand, you will play a crucial role in onboarding and managing relationships with corporate housing providers, online travel agents, and other distribution partners. In addition to generating new business, you will collaborate with cross functional teams to drive sales, secure group bookings, enhance brand visibility, and deliver an exceptional partner and client experience. This role is ideal for someone who thrives in a fast-paced, sales-driven environment and is passionate about building long-term partnerships that fuel revenue growth.
Responsibilities:
- Proactively source and develop new business opportunities through targeted outreach, lead followup, and networking
- Build, maintain, and grow relationships with corporate housing providers, online travel agents, event agencies, and other industry partners
- Lead contract negotiations, pricing discussions, and proposal development to secure profitable group business
- Collaborate with internal teams (sales, marketing, operations, and revenue management) to align partnership goals and drive performance
- Oversee the onboarding process for new partners, ensuring a seamless integration and positive partner experience
- Maintain accurate and up-to-date records of partner agreements, commissions, and performance metrics
- Serve as the main point of contact for partners, addressing questions, concerns, providing exceptional customer service, and resolving issues in a timely and professional manner.
- Analyze booking trends, market data, and client feedback to continuously refine sales strategies and identify growth opportunities.
Ideal Background:
- 1-3 years of group sales, account management, or business development experience in hospitality
- Proven track record of meeting or exceeding sales targets and driving revenue growth.
- Excellent organizational and time management skills, with the ability to manage multiple tasks and prioritize effectively
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with partners and colleagues
- Familiarity with property management systems (PMS) and distribution channels is a plus
- Positive attitude, strong work ethic, and a willingness to learn and adapt in a fast-paced environment
Benefits
• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings
Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.
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