Junior Business Systems Specialist

Company Description

Our mission is to create the best RPG games in the world and share this passion with others. We make every effort to create an environment that is not only professional and creative, but also friendly, where employees know and care for each other. Check out our social media, our Youtube channel and Beyond the Game Blog where we share our stories straight from our team members!

Job Description

We are looking for a person to join the ITOP – ERP Team and support us in daily duties related to business systems operation. This is a great opportunity for individuals who want to develop in the area of ERP systems administration and support, gain project experience, and learn from more experienced colleagues.

Responsibilities

• Business systems administration (as an additional administrator): managing licenses, users, permissions and configuration, ensuring continuous operation and system performance, developing systems using available tools, preparing reports and statements.
• User support: consultations and assistance in daily work with systems, problem solving (1st and 2nd line support), escalation of requests to suppliers and coordination of service.
• Participation in development and implementation projects of business systems.
• Handling requests in the Helpdesk system.
• Creating and updating IT documentation and project documentation.
• Preparing and conducting user training.
• Performing programming or analytical tasks.

Qualifications

• Experience with business systems (approx. 9–12 months; including internships and apprenticeships).
• Experience with ERP systems (e.g., Enova, MS Dynamics 365) is welcome.
• Basic knowledge of ERP system administration (permissions, configuration).
• Ability to provide user support (1st and 2nd line).
• Knowledge of handling requests in Jira system.
• Basic analytical and technical skills (reports, integrations, documentation).
• English language proficiency at min. B1/B2 level (reading documentation, contact with suppliers).

Additional Information

Work mode

• Office-First: work mainly in the Warsaw studio, 5 days a week.

Benefits and professional development

• Flexible working hours - start your day between 8:00 and 10:00.
• Training, lectures and courses - internal workshops, external training for every employee, "Meet a star" events, knowledge exchange initiatives, online tutorials and e-learning classes. There's always something new to learn!
• REDs have access to a cafeteria platform, thanks to which they can receive subscription benefits, additional medical packages, as well as vouchers and codes for stores and cinemas.
• Gadgets - gifts for newborn rebels and regular opportunities to get company merch!
• Welcome package full of gifts - so you feel at home from day one.

Health

• Private medical care - various packages with dental care to choose from, also available for partner and family members.
• Preventive examinations - tests and vaccinations in the studio, as well as professional advice and consultations with a specialist doctor.
• Psychological care - free mental health support and various webinars on well-being.
• Multisport card - access to many sports and fitness facilities throughout the city.

Office life and integration

• Dog-friendly office - do you have a dog? Bring him to work! There's always a furry companion in the studio.
• Integration events - regular meetings in the office where we can relax, play games and just spend time together.
• Healthy snacks - organic fruits, snacks, muesli, organic honey, plant-based milk and specialty coffee available in the office.
• Truly international work environment - opportunity to cooperate with people from all over the world.

Warsaw Studio

• Sustainable eco-campus - solar panels, 2000 plants and an air filtration system, electric car charging stations, flower meadows and further green solutions planned.
• Modern on-site gym - with a climbing wall, daily support from a gym assistant and yoga and healthy spine classes.
• Parking spaces for cars and bicycles.
• Dedicated space for bicycles, repair equipment and showers available at any time.
• No dress code - we like a casual style.

Employee support

• Paid holidays - from 20 to 26 days a year, paid sick leave and maternity and paternity leave.

#LI-Onsite