Learning Content Developer

8 Months ago • 5 Years + • Business Development

Job Summary

Job Description

Learning Content Developer with 5+ years experience in eLearning and instructional design. Must have strong knowledge of adult learning principles and experience with authoring tools.

Must have:

eLearning Development
Instructional Design
Adult Learning
Authoring Tools

Good to have:

Blended Learning
Mobile Learning
Social Learning
LMS Integration

Perks:

Hybrid Work
Collaborative Environment

3 skills required

3 skills required for this role

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Job Details

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

The Commercial Enablement and Learning team is a multidisciplinary team dedicated to training and learning, sales content guidance and management as well as leading sales programs that increases the effectiveness and efficiency of the commercial organization. We are hiring a Learning Content Developer to help build and deliver best-in-class learning experiences for the commercial team.

This role will be responsible for the design and development of a diverse set of learning materials to support the Commercial (but not limited to) organization. This individual will partner closely with SMEs to translate business intent into engaging learning materials, with a focus (though not exclusively) on digital-first learning methods. This individual will analyze learning needs, design and develop blended learning solutions from raw materials, and measure and report out on learning effectiveness. They will script videos, storyboard e-Learning courses, structure simulations, create digital games, and much more. We need cutting-edge design with a balance of digital content customized to our Fortrea’s learner experience. We are taking big steps in onboarding new team members and making bold investments supporting and developing existing team members and leaders. We are focused on delivering memorable, engaging, learning experiences to our associates that drive performance and achieve business objectives by leveraging integrated learning throughout their career with our contact center.

ROLES AND RESPONSIBILITIES

Manage learning solution projects of low-to-moderate complexity including creating and executing the course design. Manage multiple projects and resources simultaneously, ensuring timely delivery of high-quality learning content. Develop and execute project timelines, milestones, and deliverables.

Develop learning content

Build a comprehensive Commercial eLearning program for Fortrea; excited by the opportunity to drive execution of materials to support revenue sales growth.
Design and develop curriculum, programs, learning materials, and performance support tools from a blank slate (including self-study, classroom, eLearning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design)
Collaborate with SMEs to design the right learning experiences, including conducting learning needs assessments, building learning personas, and learning goals.
Partner directly with subject matter experts to design and develop engaging experiences for a variety of audiences and delivery modes (live, e-learning, asynchronous) with clear strategies and tactics to achieve desired learning outcomes.
Lead all phases of the learning design process to identify needs, define objectives, design the experience, develop content, document results, and maintain program curriculum.
Define and report out metrics that assess learning effectiveness and/or opportunities.
Partner closely with other Learning professionals on the team (and across Fortrea) to ensure learning experiences are fun, engaging, and help the commercial team adopt new skills and abilities.
Partner with and communicate effectively, so that stakeholders, teammates, and leadership understand timelines and milestones.

Provide support for training events, as required

Producer for virtual learning sessions and assistance to instructors and participants during live sessions, and resolve/escalate any technical or logistical issues as appropriate
Track attendance during training events and send to learning Operations for entry into LMS, as required
Collect training feedback per Commercial Enablement and Global Learning & Change Management metric processes and standards and disseminate responses to appropriate groups, as requested
Deliver training and/or support SMEs providing training, as needed

WHAT WE'RE LOOKING FOR

Qualifications

Required: Bachelor’s degree
Preferred: Degree or certification in instructional design, education, training, facilitation or related field of study

Experience

Minimum 5 years of related experience, with minimum 1 year of experience developing learning solutions (e.g., e-learning, instructor led courses, documents, exams, etc.); experience managing multiple low-medium complexity learning solution projects at once and experience coordinating events
Knowledge of adult learning principles, facilitation, and learner-centered activities; experience managing / liaising with outsourced vendors to develop and/or provide learning content
Experience developing blended learning solutions for different learning modalities (e.g., e-learning, classroom training, virtual training, etc.)
Knowledge of mobile learning requirements
Knowledge of social learning concepts and application
Experience in e-learning standards and LMS courseware integration with AICC and SCORM;
Knowledge of emerging and progressive content development tools and techniques, and generative AI
Experience with content authoring tools / development technologies (e.g., Articulate, Adobe Captivate, HTML, Vyond, Powtoon, Synthesia, SketchWow, WellSaidetc.)
Knowledge or experience in creating reusable content / learning assets

IN-OFFICE REQUIREMENT

We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration at 4 - 8 times/month (as required), more frequently in the initial months.

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.

Fortrea is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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