Sales Associate - Full Time Bicycle Sales

2 Months ago • Upto 1 Years • Business Development

About the job

required for this role

Test your skills to join the top 1% applicants for this job

Job Description

A Sales Associate is needed to provide exceptional customer service and sales expertise in a bicycle shop setting. This role involves learning about bikes, components, and apparel, achieving sales targets, and ensuring customer satisfaction. The ideal candidate possesses a positive attitude, a passion for cycling, and a desire to contribute to the growth of the business.

Must have:

Sales & Hospitality
Product Knowledge
Customer Service
Positive Attitude

Good to have:

Bike Assembly
Visual Merchandising
Cycle Counts
Trek University

Perks:

Amazing Benefits
Growth Opportunities

Not hearing back from companies?

Unlock the secrets to a successful job application and accelerate your journey to your next opportunity.

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

Our DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.

Performance expectations:

Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
Learn about bikes, components, apparel, and technology.
Participate in daily huddles and debriefs.
Use our Guide Sales Process to provide our customers with incredible hospitality.
Follow through on Quotes and Lead List communications.
Make decisions regarding the care of—and doing the right thing for—our customers.
Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
When not actively taking care of customers, you will be helping to:
- Complete Daily Task List assignments.
- Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
- Complete weekly Cycle Counts.
- Assemble, or pre-assemble, new bicycles.
- Prep customer bikes for service by our Service or Production Technicians

What you will bring to the job: