Sr. Project Manager

Description

Who We Are

We envision a world where every cyber asset is seen, secure, and compliant.

Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects, and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT, and OT. For more than 20 years, Fortune 100 organizations and government agencies have trusted Forescout to provide vendor-agnostic, automated cybersecurity at scale.

What You Will Do

Forescout has an excellent opportunity for a strategic and business-focused Sr. Project Manager to join our high-energy, multi-cultural, world-changing team. The Sr. Project Manager will provide best practice oversight for Forescout’s Global medium to large-scale product deployments, starting at the scoping/planning phase through installation and go-live. The Sr. Project Manager will support the development and maintenance of Project Management office (PMO) processes and project documentation and work closely with Forescout’s Sales, Services, Support and R&D teams throughout project phases.

In this role you will own:

• Overall responsibility for managing assigned projects liaising with sales for a knowledge transfer post sale and supporting the customers with the planning phase through installation and go-live, including:
• Draft project plans tailored to the customer requirements.
• Attend internal and external project kick-off meetings/ calls. Coach customers and Forescout project team on Forescout best practice approach.
• Communicate the project timelines and overall project status to all internal and external stakeholders on an agreed regular cadence.
• Provide best practice oversight throughout the project deployment and report any concerns to key internal stakeholders to formulate a plan to get the customer back on track.
• Coordinate customer and internal timelines with regards to hardware/software delivery and consulting resources assignments.
• Liaise closely with the assigned Customer Success Manager to track, report and follow through on customer requirements. Support monthly and quarterly business review calls.
• Alert key internal and external personnel of any issues that might affect the project deadline.
• Conduct lessons learned following completion of deliverables to feedback and improve project plan templates.
• Support the develop of project documentation and metrics to track customer success and ROI:
• Project plans and trackers
• Develop measurable success criteria
• Work with customers to collect and track before/after data to show ROI for security, compliance, visibility and IT automation.

What You Will Bring

We encourage you to apply if you meet most but not all the desired skills and experience listed in this job posting. We value competencies, aptitude, and a great attitude as supplement to experience.

• Minimum 5 years of IT experience in strategic planning, development, implementation, and maintenance of systems, preferably across multiple hardware and software platforms
• Exceptional project management skills, effectively managing multiple medium-to-large projects in a cross-functional environment. Ability to analyze project needs and determine resources needed to meet objectives and strong analytical, problem-solving and conceptual skills.
• An understanding of cyber security standards, procedures, and technologies.
• Demonstrated excellent oral and written communications, including presentation skills with audiences of varying levels of management; ability to establish rapport, to garner influence and collaboration.
• Ability to work with stakeholders from different cultures, backgrounds, and across different time zones at times outside normal business hours, highly collaborative with excellent people skills.
• Ability to remain calm in stressful customer situations and apply good decision making to achieve a positive outcome.
• Proven long-term customer relationship development skills; passionate about customer success.
• Willingness and ability to travel domestically and internationally, expected travel is up to 30%.
• Extended or non-traditional work hours may sometimes be required.
• Bachelors Degree in Computer Science, Engineering or equivalent industry experience.
• Certified Associate in Project Management (CAPM), Project Management Professional (PMP), and/or Program Management Professional (PMP) or equivalent certification is required.
• US Department of Defense "Secret" or Higher Security Clearance required

What Forescout Offers You

• Competitive compensation and benefits–we cover 80% of employee and dependents’ health care premiums, 100% company paid employee life and disability insurance premiums, 401K match, generous FTO policy (U.S. only), option to purchase voluntary life, accident and critical illness insurance, employee assistance program, maternity and parental bonding leave with supplemental pay and much more
• Collaborative and innovative environment –make an impact on worldwide security while working on the hottest technology
• Leadership that supports and encourages professional growth and development
• Want a glimpse of Life @ Forescout? Check us out on Facebook and Instagram
• Learn more @ www.forescout.com

Our Mission - Continuously identify, protect, and ensure the compliance of all cyber assets across the modern organization.

Our Cultural Values

• One Team – We all work together, and we all win together.
• Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.
• Customer Driven – We listen, we learn, and we make it right.
• Relentless – We're smart, determined, and find a way. We figure stuff out.
• Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.

Thank you for taking the time to learn more about us.

If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired because of the referral or through other means.

Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our “One Team” philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.