Accounts Receivable

JetBrains is a well-known international software development company. Ever since we started, back in 2000, we’ve strived to make the strongest, most effective developer tools on earth. Our products are used by more than 11 million users worldwide, and 88 Fortune Global 100 companies are our customers.

While we’re best known in the developer community, JetBrains is home to 2500+ internationally minded professionals working from offices across Europe, the US, the Middle East, and Asia. If you’re passionate about meaningful work, tangible impact, and a collaborative culture that favors continuous improvement, you’ll find your place here.

About the Role

You will play a key part in supporting our sales operations and accounting functions by managing accounts receivable processes with precision and efficiency. The ideal candidate will have a keen eye for detail, excellent communication skills, and a proactive, problem-solving mindset. You will collaborate closely with the Sales, Orders, Finance, Customer Support, and other internal teams to ensure accurate receivable processing.

Please note: We’re looking for someone who can join us in the office every day, as the rest of the team is also based on-site.

In this role, you will:

• Manage customer accounts, monitor aging reports, and follow up on outstanding receivables to ensure prompt collections.
• Process payments via ACH, wire transfers, and credit cards, as well as reconcile customer payment discrepancies.
• Collaborate with the Sales and Orders teams on billing inquiries, credit memos, and subscription adjustments.
• Run reports in NetSuite (e.g. AR Aging, GL details).
• Prepare AR reconciliation to AR Aging reports.
• Prepare A/R journal entries and other entries in NetSuite.
• Issue invoices to customers.
• Research unidentified ACH and wire payments from customers.
• Prepare any A/R-related information requests during annual or other audits.
• Suggest process improvements, discussing these with the Accounting Manager and Controller.
• Handle other accounting issues, reports, entries, and reconciliations as needed.
• Create and maintain standard credit check procedures for new customers.
• Determine any potential bad debt for accrual on a quarterly basis.
• Maintain documentation for collection procedures.

We’ll be happy to have you on our team if you have:

• A bachelor's degree in accounting, finance, or business.
• At least three years of related work experience.
• Advanced Excel skills and strong knowledge of NetSuite (or another ERP system).
• A good understanding of subscription-based software.
• Strong accounting and financial statement knowledge.
• Excellent English communication skills, both written and verbal.
• The ability to use logic and work with staff to solve problems.
• Effective interpersonal, organizational, analytical, and problem-solving skills.
• The ability to prioritize and handle multiple tasks and projects concurrently.
• The ability to work in a fast-paced environment and meet critical deadlines.