Job Description
The Accounts Receivable Specialist reports to the Receivables Team Lead and is responsible for maximizing cash collections by enforcing payment terms and collecting past due monies. The Specialist will adhere to established policies, procedures, and approval authorities to ensure compliance with legal and statutory requirements to minimize loss to Motorola. In addition, the Specialist will be responsible for maintaining working relationships with Motorola customers and recognizing risks associated with managed accounts in a proactive manner.
Specifically the Specialist:
- Monitors the activity of accounts portfolio and contacts customers regarding late payments.
- Determines the appropriate method in which to collect payment against delinquent accounts and resolves customer disputes pertaining to billing and collection.
- Makes recommendations regarding the use of 3rd party assistance to collect debts.
- Assists credit analysts in setting credit limits. May also assist in the product return process.
- Review delinquent accounts with upper management.
- Provides regular collection forecast reports to finance.
- Assists in write-offs, and legal claims, and monitors customer bankruptcy proceedings
Basic Requirements
- Excellent English
- Minimum 1 year of experience in the collection/customer service function in a multinational environment
- Willingness to work US hours (2nd shift)
- Very strong communication and interpersonal skills
- Bachelor's/Master's Degree in Economy / Finance /Accounting
- Demonstrated ability to support team efforts as a team member
- Ability to develop professional expertise
- Ability to enforce payment terms and collect money from customers
- Make decisions using sound judgment and consult when appropriate
- Ability to multi-task and prioritize
- Proficient in MS Excel with basic knowledge of other MS applications
- Knowledge of Oracle a plus
We offer:
- Employee Pension Plan (PPE)
- Competitive salary package,
- Strong team-oriented culture,
- Flexible working hours,
- Contract of employment,
- Private medical & dental coverage,
- Life insurance,
- Comfortable work conditions (high-class offices, parking space),
- Training and broad development opportunities,
- Volleyball field and grill place next to the office,
- Lots of sports activities such as Moto football league, Wakeboarding, Snowboarding, e-gaming league, etc.,
- Access to wellness facilities and integration events,
- Motorola Solutions supports CSR activities and encourages employees to participate.