Associate Director, Corporate Affairs/Communications - Technology Business Partner

About the Role:

Together with the Director of Communications for

*/dxg, the Communications Business Partner serves as the strategic communications advisor for the central product technology organization for Wolters Kluwer, the Digital eXperience Group, (also called

*/dxg) – a group of over 6,000 technologists.

This role is responsible for understanding the function’s business vision, priorities, and culture, and translating them into impactful communication strategies and initiatives. Acting as the single point of contact for all communications needs within the function, the Business Partner ensures that communications projects are impactful and are aligned with

*/dxg business objectives and the

*/dxg communications strategy.

The role is Hybrid, requiring two days a week in a Wolters Kluwer Office location

Strategic Partnership & Planning

• Serve as the primary communications advisor to

*/dxg leadership.

• Develop and maintain a deep understanding of

*/dxg’s goals, priorities, and stakeholders.

• Support Director of Communications in co-creating an annual communication plan that support strategic initiatives.
• Scope and prioritize communication projects based on business impact and resource availability.

Stakeholder Engagement

• Build strong relationships with

*/dxg stakeholders, especially senior leaders and technology change program leaders.

• Facilitate alignment on communication goals and messaging.
• Act as a trusted advisor, providing counsel on communication opportunities, best practices, and risks.

Project Leadership & Execution

• Translate approved communication needs into actionable briefs for Centers of Excellence (CoEs).
• Provide key project criteria including high-level audience, timeline, goals, background, and desired approach.
• Collaborate with CoEs to ensure timely development, distribution, and measurement of communication assets.

Continuous Improvement

• Champion innovation in communication methods and channels.
• Leverage metrics delivered by the CoEs, monitor and measure effectiveness of communication initiatives.
• Use data and feedback to refine strategies and inform future planning.
• Periodically evaluate projects to assess what communication efforts add value and what do not. Pivot as needed.

Qualifications & Expertise:

• Strong background in technology communications and understanding of GenAI technologies. Knowledge of software development process and technologies is a plus.
• Bachelor’s degree in communications, Public Relations, Marketing, or related field (master’s preferred).
• 10+ years of experience in strategic communications, preferably in a matrixed or global organization.
• Proven experience building relationships and partnering with senior leaders and managing complex stakeholder environments.
• Demonstrated ability to develop and execute strategic communication plans.
• Experience working with or within Centers of Excellence or shared services models is a plus.

Skills & Competencies:

• Strategic Thinking: Ability to align communication strategies with business goals.
• Stakeholder Management: Strong interpersonal and influencing skills across all levels.
• Project Management: Skilled in scoping, prioritizing, and managing multiple initiatives.
• Analytical Mindset: Comfortable using metrics and feedback to guide decisions.
• Business Acumen: Understands organizational dynamics and functional priorities.
• Communication Expertise: Excellent writing, editing, and storytelling skills.
• Creativity and Curiosity: Love looking for ways to innovate communications and engagement.
• Adaptability: Thrives in a fast-paced, evolving environment.

• Provides leadership and guidance to managers, supervisors and/or senior professionals based on organizational goals and company policy
• Is accountable for the performance and results of multiple related departments or areas
• Develops departmental plans and determines objective-oriented assignments
• Establishes operating policies and procedural plans, including business and operational priorities, methodologies and standards.
• Work Is reviewed in terms of meeting objectives, timelines and quality standards
• Typically accountable for a staff function, organizational unit or small division of the company

Travel will be a few times a year.