Benefits Coordinator (Brazil)

The Epic Games People team is seeking an exceptional Benefits Coordinator to join their global Benefits team, focusing on Brazil. This role involves developing a comprehensive understanding of non-US benefits administration, acting as a company-wide point of contact, troubleshooting challenges, and assisting with daily benefit plan operations. The coordinator will ensure the health and well-being of the global team by addressing employee inquiries, coordinating benefit enrollment, partnering with stakeholders, and maintaining compliance with regulations like LGPD.

Must Have

• Be the first point of contact for daily benefit inquiries from Epic employees in Brazil
• Conduct benefit orientation meetings for new hires and coordinate benefit enrollment
• Coordinate and partner with stakeholders for effective benefit plan administration
• Support communications, billing, and collection
• Assist with mandatory medical exams (admission, dismissal, periodic)
• Maintain digital storage of plan documents and employee resources, ensuring HIPAA/GDPR/LGPD compliance
• Proficiency in Portuguese and English
• Two or more years of relevant experience in benefits administration with a focus on Brazilian benefits
• Understanding of standard regulations and compliance practices related to benefit plans
• Familiarity with an HRIS (Senor/Workday)
• Experience with Excel or Google Sheets

Perks & Benefits

• 100% paid benefits for employees and dependents (medical, dental, life insurance)
• Daily meal vouchers
• Transport benefits for local employees

WHAT MAKES US EPIC?

At the heart of Epic's success are talented and passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether creating award-winning games or building engine technology that allows others to create visually stunning interactive experiences, we are always innovating.

Being Epic means being part of a team that continuously strives to do what is right for our community and our users. We are constantly innovating to raise the bar for engine and game development.

PEOPLE TEAM

What we do

Our People teams - which include our pillars of HR, People Strategy, Rewards, Talent Acquisition, and Employee Engagement & DEI - help our talented organization grow and develop. We find, hire, and support passionate people who will shape and build our company. We believe people do their best work when they are happy and challenged, so we work to make Epic a place where we continuously strive to do right by our community and our customers.

What you'll do

Epic Games is looking for an exceptional Benefits Coordinator to join our global Benefits team. In this role, you will develop and utilize a comprehensive understanding of non-US benefits administration (with a focus on Brazil), act as a company-wide point of contact, troubleshoot various challenges, and assist with daily benefit plan operations. In doing so, you will play a key role in ensuring the health and well-being of our global team.

In this role, you will

• Be the first point of contact, addressing and escalating daily benefit inquiries from Epic employees in Brazil
• Conduct benefit orientation meetings for new hires and coordinate benefit enrollment (new hires, terminations, etc.)
• Coordinate, support, and partner with key stakeholders, internal and external, to ensure effective and efficient benefit plan administration (health and dental plan, pension, transport and meal vouchers, etc.)
• Support in communications, billing, and collection
• Continuous assistance with mandatory medical exams (admission, dismissal, and periodic exams)
• Maintain digital storage of plan documents and employee resources, maintaining compliance with HIPAA/GDPR/LGPD
• Proficiency in Portuguese and English

What we are looking for

• Excellent interpersonal skills – we pride ourselves on timely, agile, accurate, and complete service
• Collaboration – to succeed, we work together and partner with numerous stakeholders every day
• Detail-oriented – we are looking for someone with exceptional organizational and time management skills.
• Trustworthiness – we regularly deal with confidential information, and confidentiality is paramount.
• Flexibility – managing ambiguity, change, and adapting to evolving business or client needs.
• Comfort with a fast-paced work environment
• Two or more years of relevant experience in benefits administration with a focus on Brazilian benefits
• Understanding of standard regulations and compliance practices related to benefit plans
• Familiarity with an HRIS (we use Senor in Brazil and Workday in other locations)
• Experience with Excel or Google Sheets

Benefits

We pay 100% of benefits for both employees and dependents. Our current benefits package includes medical, dental, and life insurance coverage. We also offer supplementary benefits, including daily meal vouchers and transport benefits for local employees.

ABOUT US

Epic Games spans 25 countries with 46 studios and over 4,500 employees worldwide. For over 25 years, we have created award-winning games and engine technology that allows others to create visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers with the ability to create high-fidelity interactive experiences for PC, console, mobile, and VR, but is also a tool adopted by content creators across various industries, such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build world-class talent teams.

Liked what you heard? Come be part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an equal opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to recruitment agencies: Epic does not accept unsolicited resumes or approaches from unauthorized third parties (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed contract). We will not pay any fees to unauthorized third parties. More details on these matters can be found here.