Business Analyst – Middle

25 Minutes ago • 2 Years +

Job Summary

Job Description

SOFTSWISS is seeking an experienced Business Analyst to join the Setup Team, contributing to the growth and innovation of the Casino Platform. This role involves transforming high-level business needs into clear, actionable requirements, acting as a bridge between stakeholders, design, and development teams. The analyst will ensure alignment, smooth feature delivery, and well-documented processes to support both short-term project goals and long-term product growth within the iGaming Platform.
Must have:
  • Refine high-level requirements into detailed requirements.
  • Formalize, document, and visualize requirements.
  • Create, manage, and maintain Jira tickets.
  • Facilitate and conduct estimation sessions with development team.
  • Create, update, and maintain product documentation.
  • Act as a bridge between stakeholders, design, and development teams.
  • 2+ years of experience as a Business Analyst.
  • Strong understanding of requirements gathering, backlog management, and product lifecycle.
  • Experience facilitating meetings, workshops, and estimation sessions.
  • Ability to analyze and document business processes, edge cases, and system behavior.
  • Strong written and verbal communication skills.
  • Upper-Intermediate English level.
Good to have:
  • Previous experience in iGaming.
Perks:
  • Full-time remote work opportunities
  • Flexible working hours
  • Private insurance
  • Additional 1 Day Off per calendar year
  • Sports program compensation
  • Comprehensive Mental Health Programme
  • Free online English lessons with a native speaker
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events.

Job Details

Business Analyst – Middle

SOFTSWISS is growing, and we are seeking a skilled Business Analyst to join our team. If you are driven by excellence and share our values, we would love to hear from you.

Overview:

SOFTSWISS continues to expand the team and is looking for a Business Analyst. We need a true, experienced, and accomplished professional who shares our culture and values. You’ll work in our Setup Team, contributing to our continued growth and innovation in the Casino Platform.

About Product:

iGaming Platform:

With our strong technical team, SOFTSWISS has created a secure iGaming platform that ensures the highest quality of service to clients worldwide. Through constant innovation, the iGaming Platform Team strives to maintain its competitive edge through state-of-the-art technology, providing clients with an unparalleled experience at any given time.

Purpose of the role:

You will play a key role in driving product development by transforming high-level business needs into clear, actionable requirements. Acting as a bridge between stakeholders, design, and development teams, you will ensure alignment, smooth delivery of features, and well-documented processes that support both short-term project goals and long-term product growth.

Key responsibilities:

  • Collaborate with the Product Owner to refine high-level requirements into detailed requirements.
  • Formalization, documentation, and visualization of requirements.
  • Create, manage, and maintain Jira tickets for the development and design teams, tracking them through the entire lifecycle.
  • Facilitate and conduct estimation sessions with the development team.
  • Create, update, and maintain product documentation.
  • Act as a bridge between stakeholders, design, and development teams to ensure smooth delivery of features.

Required Experience:

  • 2+ years of experience as a Business Analyst.
  • Strong understanding of requirements gathering, backlog management, and product lifecycle.
  • Experience facilitating meetings, workshops, and estimation sessions with cross-functional teams.
  • Ability to analyze and document business processes, edge cases, and system behavior.
  • Strong communication skills (written and verbal) with the ability to collaborate effectively across teams.
  • English on at least Upper-Intermediate level, both written and spoken.

Nice to have:

  • Previous experience in iGaming is a strong advantage.

Benefits:

  • Full-time remote work opportunities and flexible working hours
  • Private insurance
  • Additional 1 Day Off per calendar year
  • Sports program compensation
  • Comprehensive Mental Health Programme
  • Free online English lessons with a native speaker
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events.

Learn more about our hiring process here (link)_ – what to expect, how to prepare, and what makes SOFTSWISS different.

Department

Setup Team

Role

Business Analyst - Setup Team

Locations

Warszawa, Poland, Poznań, Poland

Remote status

Fully Remote

Employment type

Full-time

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