Business System Planning Manager (AI Planner/Operations Domain)

16 Minutes ago • All levels
Research Development

Job Description

This role is for a Business System Planning Manager (AI Planner/Operations Domain) at PayPay, a fintech company with over 70 million users. The position is within the IT Infrastructure Planning Department, which is responsible for building IT infrastructure, BPR, system implementation, and stabilization for PayPay's overall operations. The mission is to improve the 'quality' and 'efficiency' of operations through IT, actively incorporating various methods such as in-house AI agent and low-code development. The role involves planning and defining requirements for advanced solution introductions, primarily AI-driven automation in the operations domain. This includes planning AI agents, designing orchestration layers, evaluating and improving systems, and researching new AI frameworks.
Good To Have:
  • Experience using workflow automation tools such as Dify, n8n, or Apache AirFlow
  • Experience in designing and implementing logic (thought processes) to control task execution plans and tool usage
  • Knowledge and experience in asynchronous processing and microservice architecture
  • Knowledge of multimodal AI and autonomous agents
Must Have:
  • Project management experience at a business company or consulting firm
  • Practical experience in system planning and project management from scratch
  • Experience in application development utilizing large language model (LLM) APIs
  • Experience in analyzing business processes and proposing/implementing automation and efficiency improvements
Perks:
  • Annual paid leave (14 days in the first year, prorated based on joining month, usable from joining date)
  • Personal leave (5 days annually, 3 or 5 days in the first year depending on joining month, for personal/family/pet illness/injury/hospital visits)
  • Social insurance (health insurance, employee pension, employment insurance, workers' compensation insurance)
  • Defined contribution pension plan
  • Option to receive part of salary in PayPay account (supports digital salary payment)

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About PayPay

PayPay, a fintech company that has surpassed 70 million users in approximately 7 years since its service launch in 2018, is composed of diverse members from about 50 countries and regions.

OUR VISION IS UNLIMITED_

We believe that a clear vision is not necessary to create a future beyond our imagination. PayPay is committed to always maintaining a Day 1 stance and realizing a vision (future) that no one can imagine. We are looking for colleagues who are passionate about tackling this grand vision, refining products at an overwhelming speed unmatched by other companies, and professionally driving the widespread adoption of cashless payments in Japan and its use as a financial life platform. We seek individuals who can proactively identify challenges and collaborate with others to create new value.

About the Work

Introduction to the Infrastructure Planning Department

In the Operations Promotion Division, which is responsible for all of PayPay's operations, you will be involved in promoting a series of projects from IT infrastructure construction and BPR to system implementation (requirements definition, UAT, etc.) and stabilization, working closely with each user department. Our mission is to improve the 'quality' and 'efficiency' of overall operations through the power of IT. We aim to provide more convenient and secure services to PayPay users and merchants by actively incorporating various methods such as in-house AI agent and low-code development through infrastructure construction.

Background of Recruitment

PayPay is continuously planning new businesses and initiatives, while simultaneously working to strengthen operational robustness. Furthermore, the group-wide utilization of generative AI is also active. In this business environment, there is a shortage of personnel who can meet the IT infrastructure construction needs of this department, and this recruitment aims to resolve this issue through an increase in staff.

Specific Job Duties

You will be responsible for planning and defining requirements for advanced solution introductions, primarily AI-driven automation in the operations domain.

  • Planning: Analyzing complex business processes and planning the introduction of solutions where multiple AI agents collaborate to perform tasks (creating planning documents, creating requirements definitions).
  • AI Agent Planning: Planning, requirements definition, and testing of AI agents responsible for each business task.
  • Orchestration: Planning/designing the orchestration layer that governs the coordination and communication between agents. Defining and managing workflow execution.
  • Evaluation and Improvement: Formulating performance evaluation metrics for developed AI agent systems and implementing continuous improvements.
  • Technology Research: Researching and introducing the latest frameworks (LangChain, LlamaIndex, etc.) and tools related to AI agents.

Appeal of this Position

  • Opportunity to actively challenge various cutting-edge technologies such as AI agents.
  • Gain abundant knowledge through the process of producing high-quality and numerous outputs as a project manager.
  • Absorb knowledge and know-how regarding various technologies and products.
  • Accumulate project management experience by coordinating and collaborating extensively with internal and external stakeholders to promote projects.

Required Experience/Skills

  • Project management experience at a business company or consulting firm.
  • Practical experience in system planning and project management from scratch.
  • Experience in application development utilizing large language model (LLM) APIs.
  • Experience in analyzing business processes and proposing/implementing automation and efficiency improvements.

Desirable Experience/Skills

  • Experience using workflow automation tools such as Dify, n8n, or Apache AirFlow.
  • Experience in designing and implementing logic (thought processes) to control task execution plans and tool usage.
  • Knowledge and experience in asynchronous processing and microservice architecture.
  • Knowledge of multimodal AI and autonomous agents.

What PayPay Looks For

Terms and Conditions

Employment Type

  • Full-time employee

Work Location

  • Hybrid Workstyle (remote work at office, home, or satellite office)
  • *Attendance at the office/remote work will be in accordance with the rules and work instructions of the affiliated organization.
  • *Use of satellite offices will be in accordance with the rules of the affiliated department.

Working Hours

  • Super Flex System (no core time)
  • Principle: 9:00 AM - 5:45 PM (7 hours 45 minutes actual work + 1 hour break)

Holidays

  • Saturdays, Sundays, public holidays, year-end and New Year holidays, and other company-designated days

Leave (Statutory Leave and Company Benefits)

  • Annual paid leave (14 days in the first year, prorated based on joining month, usable from joining date)
  • Personal leave (5 days annually, 3 or 5 days in the first year depending on joining month)
  • *PayPay's unique special paid leave system, which can be used for illness/injury/hospital visits for oneself/family/pets, etc.

Salary

  • Annual salary system (including some fixed overtime pay)
  • Determined by our company's regulations based on experience, skills, performance, and contribution
  • Reviewed once a year
  • Special bonus (incentive) paid once a year based on company performance and individual contribution
  • Overtime work allowance, late-night work allowance available
  • *Part of the salary can be received in a PayPay account (supports digital salary payment)

Benefits

  • Social insurance (health insurance, employee pension, employment insurance, workers' compensation insurance)
  • Defined contribution pension plan

Other Information:

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Terms of employment: https://about.paypay.ne.jp/docs/terms/career-terms/

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