System Infrastructure Development and Automation Promotion Specialist (AI Utilization Promotion)

About PayPay

PayPay, a fintech company that has surpassed 70 million users in approximately 7 years since its service launch in 2018, is composed of diverse members from about 50 countries and regions.

We leverage the latest technologies, including AI, and data to achieve overwhelming speed in service development and business growth. We are looking for colleagues who are passionate about professionally promoting the widespread adoption of cashless payments in Japan and its use as a financial life platform, and who will work with us to create new value for users.

About the Role

Introduction to the Business Promotion Division

The Business Promotion Division serves as both the "offense" and "defense" to support business growth, spanning PayPay's payment, finance, and data domains to achieve "safe and secure" and "efficient business operations." This organization drives business transformation across various areas, including operation strategy formulation, corporate data utilization, risk management, and the use of AI and technology, thereby supporting PayPay's safe and secure financial service infrastructure.

In this recruitment position, you will lead automation and systemization using technology to improve the efficiency and quality of business operations. You will structurally grasp on-site issues and promote DX (Digital Transformation) of operations using RPA, workflow systems, data integration platforms, and AI solutions.

*The scope of work varies by department. While there is a single entry point for applications to two departments, you will choose one department during the recruitment process.

Roles and Missions of Each Team

Business Support Department

Role: Supports each PayPay division's operations, from taking over tasks and managing them, to reducing man-hours, improving, and automating those tasks. It is an organization of about 15 members, aged 30s to mid-40s, established in October 2025.

Mission:

1. Eliminate waste and inefficiencies in business and organization from a company-wide optimal perspective.

2. Contribute to stability by eliminating reliance on individuals and manual work in business and services.

3. Create an environment where each department can focus on core tasks.

You will have a unique experience of creating services and operations from scratch in collaboration with other departments.

Infrastructure Planning Department

Role: Utilizes expertise in AI, data analysis, and system development to fundamentally evolve PayPay's business operations. It optimizes business processes that support services by leveraging AI models, machine learning, data pipelines, and automation platforms, achieving scalable and high-quality business operations. It consists of two teams: Development Project Promotion and Actual Development, with about 12 members aged late 20s to mid-40s.

Mission: The department's overall mission is to contribute to PayPay Group's business by maximizing IT investment effects. Specifically, the missions for each team are as follows:

##### Infrastructure Planning Department: Development Project Promotion (Business Domain AI Planner)

• Promote overall optimal system development by accompanying the requestor, not just within the framework of a general PMO, in system development projects.
• Adjust QCD based on the development plan as a liaison with the system development department.
• Propose solutions aiming for overall optimization as a consultation point for IT solutions within the division.
• Actively challenge and verify new technologies as a department promoting AI utilization within the division.

##### Infrastructure Planning Department: Development Engineer (Business Domain Engineer)

• Implement safe automation of manual operations in a short timeframe.
• Serve as the owner of the data warehouse assigned to the division, performing data maintenance and management.
• Actively challenge and verify new technologies as a department promoting AI utilization within the division.
• Aim for development democratization, establish governance such as development rules, and constantly challenge and verify new development methods.

You can gain experience in planning infrastructure and actual development that incorporates the latest technology at an overwhelming speed compared to other companies.

Background of Recruitment

PayPay, which is rapidly expanding, primarily in cashless payments, is now significantly broadening its business domain into new financial and lifestyle services. In this period of transformation, it is urgent for us to redefine our business structure and build a solid foundation for growth. Therefore, we are looking for individuals who can independently plan and promote themes directly linked to management strategy across various areas such as process design, core data infrastructure development, and risk management. We await your challenge to build PayPay's future together.

Specific Job Responsibilities

Promote diverse business transformations that support PayPay's growth. This recruitment is for two departments, and you may be responsible for multiple areas. In any area, the ability to systematize and promote transformation, not just mere improvement, is required.

Specific Job Responsibilities

##### 1. Business Support Department (Business System Construction)

Deeply understand the overall business processes of the PayPay Group and resolve bottlenecks. Lead the optimization, automation, and fundamental review of operational and cost structures to maximize productivity.

• Planning and proposing business improvements and efficiencies.
• Redesigning business processes, promoting system automation (utilizing ChatGPT and generative AI, code development, RPA), and labor-saving.
• Creating system requirements for automation.
• Executing cost reduction and efficiency improvement through business outsourcing.
• Identifying and proposing reductions for unprofitable operations.
• Supporting operation design and construction for new initiatives in each department.
• Collecting and analyzing issues and needs related to various internal operations.
• Reorganizing operations from a PayPay Group-wide optimal perspective.

##### 2-1. Infrastructure Planning Department: Development Project Promotion (Business Domain AI Planner)

Define "what AI can do" and plan/design IT solutions to achieve it. Act as a hub between the business side and the development side, leading the realization of an AI-powered automation platform.

• Smooth promotion of development projects including AI utilization.
• Management and support for multiple projects, from small to large scale.
• Planning and design of IT solutions (especially AI-related) considering overall optimization.
• Grand design planning and design of an AI-powered automation platform.
• Promoting AI utilization within the department (and company-wide).

##### 2-2. Infrastructure Planning Department: Development Engineer (Business Domain Engineer)

Rapidly develop and implement tools and systems that achieve business efficiency using AI (especially generative AI) and data technology. This is the operational unit that transforms PayPay Group's operations through the power of technology.

• Development of operation systems using Python and low-code tools (design, development, testing, promotion of scaled deployment).
• Planning and implementation of automation and efficiency improvements through the introduction of machine learning and AI models.
• Development of business support tools utilizing generative AI (LLM) and natural language processing.
• Construction and improvement of data integration platforms and ETL pipelines.
• Cross-functional collaboration with other departments such as engineers, data scientists, and business managers.

Appeal of this Position

Business Support Department

• Gain knowledge of profitability related to operations and experience in automation using generative AI during the process of compressing and automating tasks.
• Acquire a wide range of knowledge and experience as an operations professional through creating many outputs, such as business improvements in each department and launching new operations from scratch.
• Collaborate with other departments (marketing, sales, product, etc.) as needed, gaining a broad perspective and high experience as a member of business planning.

Infrastructure Planning Department

• Engage in development projects of various scales that progress at an overwhelming speed.
• Challenge yourself in planning and implementing infrastructure that incorporates cutting-edge technologies such as generative AI and new frameworks.
• Work in an environment where you can hone your planning and execution skills alongside members from various specialized departments.

Required Experience/Skills

Common to both departments

• Ownership and Drive:
• Ability to "see things through" from a company-wide perspective, even when facing opposition or resistance.
• Project Promotion Ability:
• Ability to involve relevant departments, build consensus, and lead business transfer and improvement.
• Logical Thinking and Problem-Solving Skills:
• Ability to systematically perform problem identification, solution planning, execution, and quantitative effect verification.
• Understanding of Systems/Automation:
• Basic knowledge of automation using RPA, scripts, and business systems (e.g., ERP, workflow management tools).
• Documentation Skills:
• Ability to create business flows, standard operating procedures, and knowledge materials that anyone can understand and utilize.

Business Support Department

• Experience in Business Improvement/Business Design:
• Experience in visualizing business flows, identifying bottlenecks and waste, and implementing improvements.
• Experience in Business Transfer/Outsourcing:
• Experience in designing and operating BPO (Business Process Outsourcing) and offshore outsourcing.
• System Development/Programming Skills:
• Ability to implement simple automation and data processing using Python, SQL, VBA, etc.

Infrastructure Planning Department

##### Development Project Promotion (Business Domain AI Planner)

• Practical experience in system planning and project management from scratch.
• Experience in application development utilizing Large Language Model (LLM) APIs.
• Experience in analyzing business processes and proposing/implementing automation and efficiency improvements.

##### Development Engineer (Business Domain Engineer)

• Practical experience as a Project Leader/Project Manager in full-scratch development (3+ years).
• Experience in building and operating data warehouses (e.g., BigQuery, Snowflake) and data lakes.
• Experience in development with low-code tools such as Outsystems (3+ years).

Desirable Experience/Skills

• Experience in utilizing AI/data analysis.
• Experience in building ETL/ELT pipelines.
• Basic knowledge of RAG development and prototype development experience.
• Risk management experience in the financial/fintech industry.
• English communication skills (reading and writing level).

What PayPay Looks For in People

• Individuals who embody the PayPay 5 senses.

Terms and Conditions

Employment Type

• Full-time employee

Work Location

• Hybrid Workstyle (office, home, or satellite office for remote work)
• *Attendance/remote work will be determined according to the rules of the affiliated organization and work instructions.*
• *Use of satellite offices is subject to the rules of the affiliated department.*

Working Hours

• Super Flex System (no core time)
• Principle: 9:00 AM - 5:45 PM (7 hours 45 minutes actual work + 1 hour break)

Holidays

• Weekends, public holidays, New Year holidays, and company-specified days.

Leave (Statutory Leave and Company Benefits)

• Annual paid leave (14 days in the first year, prorated based on joining month, usable from joining date).
• Personal leave (5 days each year, 3 or 5 days in the first year depending on joining month).
• *This is PayPay's unique special paid leave system, which can be used for illness/injury/medical appointments for oneself, family, or pets.*

Salary

• Annual salary system (includes a portion of fixed overtime pay).
• Determined according to company regulations based on experience, skills, performance, and contribution.
• Reviewed once a year.
• Special bonus (incentive) paid once a year based on company performance and individual contribution.
• Overtime work allowance, late-night work allowance available.
• *A portion of the salary can be received via PayPay account (supports digital salary payment).*

Benefits

• Social insurance (health insurance, employee pension, employment insurance, worker's accident insurance).
• Corporate defined contribution pension plan.

Other Information:

• PayPay Inside-Out (Corporate Blog) /JP
• PayPay Inside-out (Corporate Blog) /ENG
• PayPay Product Blog /JP
• PayPay Product Blog /ENG

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