Cash Management Analyst - Relationship Management

BlackRock is a leading asset management firm offering global investment, risk management, and advisory services. The International Cash Management Group, managing approximately 340 billion in assets, is seeking a junior relationship manager in Amsterdam. This role involves building and maintaining client relationships, managing sales processes, handling distributor platform setups, and ensuring efficient sales operations through CRM and KPI systems. The candidate will interact with various BlackRock business functions and external stakeholders.

Must Have

• Establish, develop and maintain positive business and customer relationships
• Own sales processes (account opening, AML/KYC client query management, client reporting, record keeping and ongoing regulatory obligations)
• Management of Tier 3 client base within sector
• Coordinate efforts with internal and external stakeholders for new business account onboarding and technology platform setups
• Escalate and resolve areas of concern as raised by clients
• Maintain CRM systems, sales pipeline and ensure best practice record management across the sales function
• Support the sales team with development of sector / geographical strategy decks
• Contribute to a diverse and inclusive work environment
• 2-3 years of sales experience
• Organised approach to work
• Knowledge of financial markets
• Understanding of the asset management industry
• A keen interest in the future of technology within the asset management sector
• Presentation skills
• Written communication skills
• Interpersonal skills
• Fluent English

Good to Have

• Dutch language skills

Perks & Benefits

• Retirement investment and tools
• Access to education reimbursement
• Comprehensive resources to support physical health and emotional well-being
• Family support programs
• Flexible Time Off (FTO)
• Hybrid work model (at least 4 days in the office per week, with flexibility to work from home 1 day a week)

About this role

BlackRock is one of the world’s preeminent asset management firms and a premier provider of global investment management, risk management and advisory services to institutional, intermediary and individual investors around the world. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches aimed at maximizing outperformance to highly efficient indexing strategies designed to gain broad exposure to the world’s capital markets. Our clients can access our investment solutions through a variety of product structures, including individual and institutional separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.

Business Unit Overview:

The International Cash Management Group manages a suite of products that includes Prime and Government Money Market and Ultra-Short Duration Mutual funds and Separate Accounts (c. 340bn in assets). BlackRock’s cash management style is designed to meet each client’s objectives of capital preservation, liquidity and yield – in that order. This philosophy is built on a risk-controlled framework, featuring careful analysis of credit, interest rate trends, and relative value opportunities which ultimately produce investment returns on a risk adjusted basis. Our disciplined approach to investing originated in 1973 when we pioneered the first constant-dollar money market fund dedicated to institutional investors.

Job Purpose/Background/Responsibilities:

The International Cash Management Group EMEA Sales team is seeking a junior relationship manager to support the sales the function in building and maintaining relationships with clients and technology platforms across Europe, based in Amsterdam.

The successful candidate will, in particular, be responsible for helping to build new and develop existing relationships with clients and technology platforms, owning the sales processes required to support the broader sales function in meeting their business objectives, owning distributor platform setups and ensuring the effective running of the sales business for the team through maintenance of CRM and KPI systems.

The role will bring the individual into regular contact with stakeholders across the BlackRock business. Close interaction with all Cash business functions (Product Strategy, COO, Marketing and Portfolio Management) will be expected, as well as with other key businesses within BlackRock – counterparts in the Institutional and Retail sales teams, Legal and Compliance etc.

Primary responsibilities include:

• Establish, develop and maintain positive business and customer relationships:
• Owning the sales processes required to support the broader sales function (for example account opening incl. AML/KYC client query management, client reporting, record keeping and ongoing regulatory obligations) with a particular focus on a client sector (eg Corporates, Non-Bank Financials, Banks)
• Management of Tier 3 client base within sector
• Work to coordinate efforts with internal and external stakeholders to ensure that during the new business account onboarding process and technology platform setups, client needs are fulfilled effectively
• Escalating and resolving areas of concern as raised by clients
• Maintaining CRM systems, sales pipeline and ensuring best practice record management across the sales function
• Supporting the sales team with development of sector / geographical strategy decks
• Contribute to our diverse and inclusive work environment

Knowledge / Experience Required:

• 2-3 years of sales experience is preferred, along with an organised approach to work
• Knowledge of financial markets and understanding of the asset management industry
• A keen interest in the future of technology within the asset management sector
• Presentation and written communication skills
• Interpersonal skills to help foster an inclusive culture of teamwork and knowledge sharing
• Languages: Fluent English essential, Dutch is an advantage

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.