Join the Capital Markets Client Services team at S&P Global, where you will support clients in resolving issues, interpreting data, and navigating Capital IQ and Capital IQ Pro platforms. This role involves deep-dive training on data, group projects, and exposure to various S&P Global platforms, preparing you for a successful career in the Market Intelligence division. You will work in a hybrid model, assisting market leaders and decision-makers in the Financial Services industry.

Must Have

• Support clients over the phone, via web chats and emails
• Help clients resolve issues, interpret data, and navigate Capital IQ and Capital IQ Pro platforms
• Complete required certification exams and rigorous evaluation process
• Bachelor’s degree (or equivalent) completed before March 2026, preferably in finance, accounting, economics, or business
• Ability to join a class of new hires in March 2026
• Strong collaboration skills
• Strong communication and customer service skills
• Effective problem-solving, time management, and organizational skills

Perks & Benefits

• Career progression coaching
• Assist market leaders and decision-makers across the Financial Services industry
• Grow and improve skills by supporting enterprise-level products and new technologies
• Work in a hybrid model with two days required in the office
• Thrive in a corporate culture focused on integrity, partnership, diversity, equity, and inclusion
• Health care coverage designed for the mind and body
• Generous time off
• Access a wealth of resources to grow your career and learn valuable new skills
• Secure financial future through competitive pay and retirement planning
• Continuing education program with a company-matched student loan contribution
• Financial wellness programs
• Family friendly perks for partners and children
• Retail discounts
• Referral incentive awards

Job Description

About the Role:

Grade Level (for internal use): 07

About the Role: Client Services Associate, Capital Markets

The Team:

Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication. You will serve on the Capital Markets Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the Capital IQ and Capital IQ Pro platforms. Working as a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support.

Responsibilities and Impact:

Following approximately 1-2 months of training and mentorship, you will begin to support clients over the phone, via web chats and emails. Beyond learning how to communicate with clients, you will also receive deep-dive training on our data, present group projects, learn about our customer segments, and gain exposure to additional S&P Global platforms. Participants must complete required certification exams along with a rigorous evaluation process that will test skills and capabilities.

This role is built to provide on-the-job training and networking opportunities that will prepare you for a successful career in S&P Global’s Market Intelligence division. The role seeks to attract high achievers from a diverse pool of undergraduate institutions.

What’s in it for you:

• Build a career with a rapidly growing, global company with career progression coaching.
• Assist market leaders and decision-makers across the Financial Services industry.
• Grow and improve your skills by supporting enterprise-level products and new technologies.
• Work in a hybrid model with two days required in the office.
• Thrive in a corporate culture focused on integrity, partnership, diversity, equity, and inclusion.

What We’re Looking For:

• A bachelor’s degree (or equivalent) completed before the March, 2026 preferably in finance, accounting, economics, or business.
• Ability to join a class of new hires in March, 2026
• Relationship Management: Passion for building relationships with finance professionals and enthusiasm for learning and working in the financial services industry.
• Teamwork: Strong collaboration skills and the ability to work well with people from varying backgrounds.
• Communication: Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage.
• Proficiency: Effective problem-solving, time management, and organizational skills are also required.

Compensation/Benefits Information

S&P Global states that the anticipated base salary range for this position is $55,000-@65,000. Final base salary for this role will be based on the individual’s geographical location.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits, we provide to our employees, please click here.

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

All employees are required to work from the office a minimum of 2 days per week.

We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf

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20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)