Operations Planner (Version Operations)
Lilith games
Job Summary
This role involves planning and executing new game version launches, coordinating with marketing, and managing community and player relations. Key responsibilities include monitoring online sentiment, handling incidents, and managing updates for game packages and SDKs. The ideal candidate will have a deep understanding of SLG player needs and service-oriented game operations, coupled with strong risk awareness and problem-solving skills.
Must Have
- Implement new game version launch plans
- Coordinate with marketing/promotion for new versions
- Manage community and player group maintenance
- Monitor online public opinion and handle incidents
- Address online and user feedback for stable product operation
- Manage and coordinate full package and SDK updates
- Familiar with game operations tool platforms
- 3+ years in SLG or MMO version/user operations
- Familiar with game development processes
- Deep understanding of SLG player needs
- In-depth experience in service-oriented game operations
- Ability to respond quickly to player needs
- Strong operational risk awareness
- Good adaptability and problem-solving skills
Good to Have
- Planning experience
Job Description
Job Description
1. Responsible for the implementation of new game version launch plans, including coordination with marketing/promotion, and assisting in the overall planning and promotion of operational content such as community and player group maintenance.
2. Responsible for online public opinion monitoring, as well as the evaluation and formulation of solutions for online incidents; timely follow-up and handling of various online and user feedback to achieve stable product operation.
3. Responsible for demand management and coordination of full package, SDK updates, etc.
4. Familiar with the construction, use, and iteration of various tool platforms for game operations.
Job Requirements
1. Bachelor's degree or above, 3+ years of experience in SLG or MMO version operations or user operations, familiar with game development processes, planning experience is a plus.
2. Rich experience in SLG games, deep understanding of SLG player needs, and in-depth understanding and experience in operating service-oriented games, able to respond quickly to player needs.
3. Strong awareness of operational risks, good adaptability, and able to quickly solve sudden problems encountered during operations.