Communications Manager

SoundCloud is seeking a Communications Manager to support internal and external communications. This role involves creating and distributing internal content like newsletters and executive messages, coordinating internal events, and analyzing feedback. Externally, the manager will contribute to blog content, support media outreach, manage press inquiries, prepare external materials, track media coverage, and assist with awards and speaking engagements. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment.

Must Have

• Assist in creation, editing, and distribution of internal communications
• Develop and enhance employee-facing materials
• Coordinate internal events
• Collect and analyze employee feedback
• Maintain internal communication calendars
• Contribute to development, drafting, and scheduling of external content
• Support proactive media outreach and maintain press lists
• Manage inbound media inquiries
• Prepare and refine external communications materials
• Track and analyze media coverage
• Support industry awards submission process
• Oversee external speaking engagement calendar
• Bachelor’s degree in Communications, Public Relations, Marketing, or related field
• 2+ years of experience in communications
• Strong writing, editing, and proofreading skills
• Superior time management skills and ability to meet deadlines
• Ability to work both independently and as part of a team
• Comfortable managing multiple tasks and deadlines
• Proficiency in Microsoft Office and Google
• Basic familiarity with communication platforms (Slack, MuckRack, Mailchimp)
• Strong interpersonal skills and ability to collaborate across teams
• Basic knowledge of PR or media relations

Good to Have

• Internal communications exposure
• Familiarity with Human Resources processes
• Familiarity with Diversity, Equity, & Inclusion practices
• Experience with content creation for company intranet

Perks & Benefits

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• Robust 401k program
• Employee Equity Plan
• Generous professional development allowance
• Creativity and Wellness benefit (gym membership, photography course or book)
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
• Various snacks, goodies, and 2 free lunches weekly when at the office

SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.

We’re seeking a proactive and detail-oriented Communications Manager to support our internal and external communications efforts. This role is ideal for someone early in their communications career who thrives in a fast-paced environment and enjoys helping teams stay informed, engaged, and connected. The position will focus primarily on internal communications, while also contributing to external communications initiatives.

Key Responsibilities:

Internal Communications

• Assist in the creation, editing, and distribution of internal communications, including newsletters, executive messages, LinkedIn posts, and other content, across key channels such as email, intranet, and Slack to ensure clear, consistent, and engaging messaging
• Develop and enhance employee-facing materials, including newsletters, organizational updates, and announcements, aligning content with company goals and tone of voice
• Coordinate internal events, such as town halls and all-hands meetings, by managing logistics, messaging, and supporting materials to drive alignment and engagement
• Collect and analyze employee feedback to measure communication effectiveness and identify opportunities for improvement in content strategy and channel performance
• Maintain internal communication calendars to ensure timely planning, scheduling, and delivery of high-quality content that supports company priorities and leadership initiatives

External Communications

• Contribute to the development, drafting, and scheduling of high-quality content for blogs, newsletters, and other external platforms, ensuring consistency with brand voice and messaging strategy
• Support proactive media outreach initiatives and maintain up-to-date press lists under the direction of senior team guidance to strengthen media relationships and coverage opportunities
• Manage inbound communications to the press alias, including media inquiries, partnership proposals, and general requests, by prioritizing, routing, and responding promptly and professionally
• Prepare and refine external communications materials such as press releases, blog posts, website updates, briefing documents, and presentations to effectively represent the company’s vision and achievements
• Track and analyze media coverage, compiling insightful reports to assess visibility, sentiment, and impact
• Support the submission process for industry awards, company recognitions, and executive listings, ensuring all materials meet deadlines and criteria
• Oversee the external speaking engagement calendar, coordinating logistics, briefings, and preparation to ensure company representatives are well-equipped for high-impact appearances

Experience and Background:

• Bachelor’s degree in Communications, Public Relations, Marketing, or related field
• 2+ years of experience in communications, preferably with internal communications exposure
• Strong writing, editing, and proofreading skills
• Superior time management skills and ability to meet deadlines
• Ability to work both independently and as part of a team
• Comfortable managing multiple tasks and deadlines
• Proficiency in Microsoft Office and Google and basic familiarity with communication platforms (Slack, MuckRack, Mailchimp, etc.)
• Strong interpersonal skills and ability to collaborate across teams
• Familiarity with Human Resources processes and Diversity, Equity, & Inclusion practices is advantageous
• Experience with content creation for company intranet is preferred
• Basic knowledge of PR or media relations

The salary range for this role is $80,000 - $90,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below!

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• Robust 401k program
• Employee Equity Plan
• Generous professional development allowance
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.